Collections Agent

1 week ago

Durban, South Africa Mr Price Group Full time

**Collections Agent (Day Shift)**

**_your purpose_**

The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.

**_
your responsibilities:_**
- Negotiate payment arrangements in accordance with set standards
- Accurately updating customers' information
- Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
- Ensuring all quality of work is in line with Service Level Agreements.

**what are the requirements?**
- Grade 12
- 6-12 months experience in Debt Collection (preferably within a Call Centre environment)
- An understanding of the life cycle of an account, the collection process and the systems that drive these processes
- You are competent in the use of MS Office.
- Good telephone etiquette, customer service orientated, pay high attention to detail and are a team player
- Day shift work hours are from 08:00 to 14:00 and Saturdays 08:00 to 13:00 (when requested)
- Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy.

**What’s in it for you.**
- Only 6-hour shifts
- Uncapped incentive when your targets are achieved
- Learning and Development, and Career Growth opportunities within the Mr Price Group
- Medical aid and retirement fund benefits
- All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys.
- Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.

**about us**

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 7-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, Sheet Street, Power Fashion and Yuppie Chef.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

  • Collections Agent

    4 days ago

    Durban, South Africa Kontak Recruitment SA Full time

    Pinetown, Durban, Kwa Zulu Natal - Accounting/Finance Collections Agent (JB1569) Pinetown, Durban R5000 per month plus commission Grade 12 Contact/call center experience Excellent communication, listening and reading skills Pc literate, MS office Telephonic collections Handling and distributing account inquiries Contacting customers to collect payment on...

  • Collections Agent

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Collections Agent (FS) Mr Price MoneyJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies...

  • Collections Team Lead

    1 week ago

    Durban, South Africa Educor Full time

    **Collections Team Lead (JB2288)**: Durban, Kwa Zulu Natal - Accounting/Finance - Collections Team Lead (JB2288) Durban Market Related **Educational Requirements**: Grade 12 Min 3 years’ experience as a team leader in collections at an EDC, or Retail or previously worked for a bank Between 6months - 1 Year min exposure to Excalibur Computer proficiency:...

  • Debt Collection Agents

    2 weeks ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    4 days ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    2 days ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication skills. -...

  • Collections Team Lead

    2 weeks ago

    Durban, South Africa Kontak Recruitment SA Full time

    Durban, Kwa Zulu Natal - Accounting/Finance - Collections Team Lead (JB2288) Durban Market Related **Educational Requirements**: Grade 12 Min 3 years’ experience as a team leader in collections at an EDC, or Retail or previously worked for a bank Between 6months - 1 Year min exposure to Excalibur Computer proficiency: MS Outlook MS Word, MS Excel and...

  • Debt Collection Agent

    4 days ago

    Durban, South Africa Daly Credit Corporation Full time

    WE ARE RECRUITING!!! A New Exciting Opportunity Has Become Available at Daly Credit Corporation, We Are Looking for Vibrant and Energetic Debt Collection Agents for Our Late Shift **15h45** To **18h45.** **Requirements**: - Matric Qualification - Target Driven Mind-Set - Excellent Listening and Communication Skill - Debt Collection Experience Would Be...

  • Debt Collection Agents

    2 weeks ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    6 days ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    5 days ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    1 day ago

    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Collections Agent

    2 weeks ago

    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...

  • Trace and Collections Agent Mr Price Money

    6 days ago

    Durban, South Africa Mr Price Group Full time

    The Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. what's in it for you? - Achieve your targets and enjoy amazing uncapped incentives - We offer extensive learning and development opportunities to help you advance your career -...

  • Customer Service

    4 days ago

    Durban, South Africa Synergy Contact Centre Full time

    _Synergy Contact Centre is hiring!!!_ - We are currently recruiting experienced collections, water and energy customer service agents and QA agents!_ **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water customer service...

  • Outbound Collections Agent

    3 weeks ago

    Durban, South Africa Nimble Credit Solutions Full time

    **Reporting to**: Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**:Durban Central, Durban **KEY PERFORMANCE AREAS** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...

  • Debt Collection Agent

    1 day ago

    Durban, South Africa Berea Group Of Colleges Full time

    **Key Responsibilities**: - Accurately updating customers' information - Establishing a rapport with customers and rehabilitating customers through excellent customer service standards - Ensuring all quality of work is in line with Service Level Agreements. - Negotiate payment arrangement in accordance with set standards **Requirements**: A good telephone...

  • Debt Collection Agent

    2 weeks ago

    Durban, South Africa Berea Group of Colleges Full time

    **Job description** **Key Responsibilities**: - Accurately updating customers' information - Establishing a rapport with customers and rehabilitating customers through excellent customer service standards - Ensuring all quality of work is in line with Service Level Agreements. - Negotiate payment arrangement in accordance with set...

  • Collections Agent

    2 weeks ago

    Durban, South Africa Mr Price Group Full time

    Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. Familiarity with the life cycle of an account, the collection process, and the...

  • Debt Collection Specialist

    1 week ago

    Durban, South Africa First Group Management Full time

    Currently recruiting for Debt Collections agents at FIRST GROUP MANAGEMENT for their call centre: **R6500 Basic salary** Uncapped Commission Structure **Daily incentives** Full Training to get you started Vacancy Requirements: **Minimum 1 Years Call Centre Experience** Live in Durban Area **Target Driven** Responsible and very hard working Pay: R6...