Head of Facilities Management

2 weeks ago

Umhlanga, South Africa Huntswood Full time

**Purpose of Role**

The Head of Facilities Management is responsible for overseeing all aspects of building functions across the Huntswood SA sites to maintain the safety and functionality of all facilities.

**Responsibilities**:
People Management
- Management of a team of facilities staff (front of house and cleaning colleagues)

Facilities Maintenance
- Manage the Facilities Management team to ensure maintenance and repair of office facilities, including HVAC systems, lighting, plumbing, and electrical systems takes place as necessary.
- Coordinate regular inspections and preventive maintenance to ensure a safe and comfortable working environment, ensuring health and safety compliance
- Developing the facilities function - implementing best practise, improving cost efficiencies and creating quicker, consistent project turn arounds for client’s requirements.

Space Planning
- Plan and optimize office space to accommodate the needs of employees, departments, and teams.
- Maintain accurate records of office layouts, seating arrangements, and room allocations.
- Coordinate office relocations/ new site launches and renovations, ensuring mínimal disruption to business operations.

Physical Security
- Manage the physical security requirements ensuring that compliance is maintained at all times in line with ISO27001 and PCIDSS

Vendor and Contractor Management
- Manage relationships with external vendors, contractors, and service providers.
- Obtain quotes and ensure cost-effective services for facility maintenance and improvements.

Facilities Administration and Management
- Maintain inventory and ordering of office supplies and equipment.
- Coordinate equipment repairs or replacements as needed.
- Maintain records related to facility management, including maintenance logs and safety documentation.
- Manage site transportation.

Budget Management
- Assist in developing and managing the facilities budget, ensuring cost-effective operations.
- Monitor expenses related to maintenance, utilities, and services.

Occupational Health and Safety (OHS)
- Be the Section 16.2 Responsible Person for health and safety for all South African sites.
- Create and maintain a safe working environment - delivering training to ensure operational teams comply with health and safety regulations, reinforcing a safe and positive working environment and ensuring that the OHS Manual is maintained.

Environmental Sustainability
- Implement and manage sustainability initiatives to reduce the environmental impact of the facility.
- Monitor and report on energy consumption, waste management, and sustainable practices.

Communication and Reporting
- Work at a senior level to support the demands of a busy operation, managing communications with Directors and senior leaders.
- Respond to emergency situations or other urgent issues involving the facility.
- Act as a point of contact for employees regarding facility-related concerns.
- Prepare regular reports on facilities' performance, costs, and improvements.

**Essential Skills**
- Proven management experience of working within a senior level Head of Facilities Management role
- Health & Safety experience
- Strong knowledge of safety regulations and maintenance procedures
- Exceptional leadership and communication skills
- Proficiency in maintaining operational budgets and resource management

**Desirable Skills**
- Experience of working in a contact centre environment

**Core Behaviours**

To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are;
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

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