Insights and Innovation Consultant

8 hours ago

Cape Town, South Africa Black Swan Data Ltd Full time

**We are Black Swan Data**
In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there was slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented possibilities.
Black Swan Data is on a mission to revolutionise Insights & Innovation through the power of Social Prediction. Using sophisticated data science and AI techniques, we unlock social data's potential to understand, connect and predict consumer behaviour more accurately and further ahead than before.
We're fast movers. Since 2011, we've spread our wings across the UK, Hungary, USA and South Africa. Today our team of around 150 Swans (and counting) includes data scientists, developers, insights consultants, analysts, designers, engineers and marketeers.
But first, we're entrepreneurs and champions of change who thrive on moving fast and breaking new ground. In 2015 we were awarded the Sunday Times #1 Fastest Growing Start-Up. In 2016 we were named the UK's Fastest Growing Exporter. And in both 2017 and 2018 we ranked high in the Financial Times 1000 Europe's Fastest Growing Companies. Since, we've been recognised by Deloitte Fast 50 and the London Stock Exchange for our cutting-edge technology and innovative approach.
Now is a great opportunity to join our rapidly growing data and technology SaaS business which is led by an experienced and inspiring management team. We're passionate about what we do and committed to disrupt and drive industry change, so if you're an enthusiastic team player and go-getter we want to hear from you.
- "The best way to predict your future is to invent it."_
Peter Drucker

**Key accountabilities**
The day to day duties of an Innovation & Insights Consultant at Black Swan are as follows:

- Responsible for the day to day management of the project
- Works with senior colleagues to resolve any logístical problems that arise
- Supports Senior colleagues in the management of the client relationship
- Start to build a rapport and personal relationship with the client
- Conducts both data-led and qualitative analysis to a high standard
- Takes insights from sizeable datasets
- Supports senior colleagues in the facilitation of both consumer and client groups and workshops
- Ask relevant questions and lead parts of the discussion
- Reporting and presentation of key insights
- Presenting to clients
- Leads the acquisition and processing of data with the Data Insights team
- Understands the data process
- Flag any issues to more senior colleagues and delegate to more junior colleagues where appropriate
- Can support senior colleagues in devising creative solutions to clients challenges
- Understand the business challenge and industry context behind a client brief
- Contribute to farming and new business efforts
- Assist in the pitch process, be it through helping to define methodology or writing parts of a proposal
- Work as part of the team to share ideas

**Required Skills**:

- Relevant experience in qualitative and quantitative analysis
- Understanding of how to build robust research programmes delivering consumer testing, consumer insight and innovation planning for global brands
- A passion for developing new solutions and challenging the status quo
- An interest in new emerging research techniques and the potential in data and technology
- An ability to generate ideas, to understand and spot business opportunities
- Experience in analysing and interpreting digital data sources such as social media
- Excellent eye for detail
- Ability to express thinking coherently
- Feels comfortable and confident with consumers and clients
- An understanding of how to use qualitative questioning to get to deep and meaningful insight
- Skilled at using Powerpoint to present work in a professional and visually compelling way
- Confident in presenting in front of clients
- Solid project management skills and the ability to multitask
- Flexible and able to adapt to change
- Comfortable with creativity and numbers
- Able to bring in fresh ideas and thinking from different perspectives
- Able to work both alone when needed and collaboratively with other team members
- Bring energy and positivity, as well as compassion and empathy, to every team interaction

**What makes a Swan?**
We want people fanatical about creating innovative solutions inspired by data. We know Black Swan's DNA is different, it's what helps us find new perspectives on our clients' problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital.
We have made a difference at our core and that is embedded in our values.
- We believe in long-term partnerships through transparency and honesty
- We believe in leaving the world in a better place than we found it
- We believe anyone can ac

  • Senior Insights and Innovation Consultant

    8 hours ago

    Cape Town, South Africa Black Swan Data Ltd Full time

    **We are Black Swan Data** In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there was slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented...

  • Senior Insights Consultant

    2 weeks ago

    Cape Town, South Africa Black Swan Data Ltd Full time

    **We are Black Swan Data** In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there was slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented...

  • Insights Intern

    2 weeks ago

    Cape Town, South Africa Black Swan Data Ltd Full time

    In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there was slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented possibilities. Black Swan Data is on a...

  • Data Insights and Strategy Consultant

    4 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    **Unlock Career Opportunities as a Data Insights and Strategy ConsultantNetwork Recruitment is excited to offer a challenging and rewarding role for a Data Insights and Strategy Consultant to join our team. This is an exceptional opportunity to apply your analytical skills, business acumen, and technical expertise to drive strategic decision-making and...

  • Insights Specialist

    2 months ago

    Cape Town, South Africa Network Recruitment Full time

    Are you ready to join an insurer as an Insights Specialist? Apply today and be part of a team that feels like family and add more value to their team!Qualifications and Experience: Education: A Postgraduate Degree or higher in fields such as Economics, Statistics, Psychology, Marketing, or related business or social studies. Experience: A minimum of 5...

  • ARAS Innovator, PLM Consultants

    6 months ago

    Cape Town, South Africa The Legends Agency Full time

    Job briefAre you an experienced PLM Consultant with a passion for large-scale implementation projects? We are seeking skilled professionals to join our dynamic team remotely, leveraging your expertise in ARAS Innovator and Anovia (formerly Matrix1) PLM systems. This is a unique opportunity to work with a global leader, supporting client projects through...

  • Consumer Insights Specialist

    7 months ago

    Cape Town, South Africa Webrepublic (Pty) Ltd Full time

    Over the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown and we are now looking for a **Consumer Insights Specialist** to expand our local presence into...

  • Insights Analyst

    7 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Webhelp is looking for a highly motivated team player with strong leadership skills, to join our dynamic Cape Town team on a fixed term contract as an Insights Analyst. You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer...

  • Insights Analyst

    7 months ago

    Cape Town, South Africa Webhelp Full time

    **Business Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Webhelp is looking for a highly motivated team player with strong leadership skills, to join our dynamic Cape Town team on a fixed term contract as an Insights Analyst. You’ll be joining our fun-loving global community of more than 120,000 passionate...

  • Innovative Data Strategist

    3 days ago

    Cape Town, Western Cape, South Africa PBT Group Full time

    Explore an exciting opportunity to work on cutting-edge data & analytics projects at PBT Group, a dynamic consultancy environment bridging business and IT.Become a key liaison between business users and BI project teams, gathering requirements, designing solutions, and ensuring seamless implementation as a Business Intelligence Business Analyst (BIBA).Key...

  • Insights Executive

    5 days ago

    Cape Town, South Africa British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT SOUTH AFRICA** **IS LOOKING FOR AN INSIGHTS EXECUTIVE TO JOIN OUR TEAM IN CAPE TOWN** **SENIORITY...

  • Insight Analyst

    2 weeks ago

    Cape Town, South Africa Webhelp Full time

    Webhelp is looking for a highly motivated team player with strong leadership skills, to join our dynamic team as an Insight Analyst in our dynamic Cape Town office. You’ll be joining our fun-loving global community of more than 100,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some...

  • Recruitment Consultant

    4 months ago

    Cape Town, South Africa Anita Hill RMV Recruitment Consultant Full time

    **SENIOR CREDIT** **RISK MANAGER** **CAPE TOWN** Competitive Salary Overview: Situated at our clients Cape Town Head Office, this role involves utilizing the vast pool of data available to develop innovative customer strategies that boost profits while working within constraints. Collaborate with the Risk and Analytics department to enhance clients'...

  • Insights Analyst

    7 months ago

    Cape Town, South Africa British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT SOUTH AFRICA IS LOOKING FOR AN INSIGHTS ANALYST TO JOIN OUR TEAM IN CAPE TOWN** **SENIORITY...

  • Product Innovation Manager

    2 weeks ago

    Cape Town, South Africa Dixie Recruitment Full time

    A successful and growing organisation is looking for an Innovations Manager* to join their team. The main purpose of this role is to develop, implement and manage innovative strategies for products within this category within the FMCG industry to be able to drive new customers and increase market shares for this concern. - _This is a very hands-on position,...

  • Insights Specialist

    7 months ago

    Cape Town, South Africa THE SKILLS MINE (PTY) LTD Full time

    **Requirements**: - 3 Years experience in research and/or FMCG industry - Proficient on Nielsen / IRI software - Experience with Power BI software, Power Pivot and Power Query - Experience working with offtake data - Experience with Qlikview, Tableau, or SAP systems - Experience with Shopper Research - Exposure to Spar Insights, dunnhumby or CPM data -...

  • Data Insights Analyst

    7 months ago

    Cape Town, South Africa O'Brien Recruitment Full time

    **Join this dynamic Team as a Data Insights Analyst! Unleash the Power of Data for Innovation and Growth!** Are you passionate about transforming raw data into meaningful insights? Ready to revolutionize sales strategies through the art of data analytics? We are seeking a dynamic and ambitious individual to take on the role of Data Insights Analyst. This...

  • Data Insights Developer

    3 weeks ago

    Cape Town, Western Cape, South Africa CapitalH Full time

    About the Role: We are looking for a skilled Data Insights Developer to join our team. The successful candidate will be responsible for gathering and analyzing business requirements, and developing innovative solutions using Power BI.

  • Digital Insights Lead

    7 months ago

    Cape Town, South Africa Collinson Full time

    **Permanent** **London or South Africa** Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide...

  • Innovation Manager

    1 month ago

    Cape Town, South Africa Teleperformance South Africa Full time

    **Job Title**:Innovation Manager **Location**: South Africa **Job Mode**: - Hybrid **Job Type**: Full-Time **Job Overview** **Key Responsibilities**: **Lead Innovation Projects**: Manage and oversee the implementation of new systems, strategies, and channels to improve customer and agent experiences. **AI Integration**: Utilize AI technologies to...