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Senior Oil and Gas Travel Specialist

4 weeks ago

Cape Town, Western Cape, South Africa Innovation Advance Full time
In this role, you'll become the trusted guide for discerning clients, handling everything from travel requests to visa coordination with exceptional speed and precision.

Your mission is clear: provide the most cost-effective, tailored travel solutions while weaving a narrative of excellence that keeps clients coming back.

Picture it: A client sends in a travel request with intricate details, tight deadlines, and high expectations. With your in-depth knowledge, proactive mindset, and flair for innovative solutions, you quickly transform complexity into clarity. You'll manage every detail—by confirming travel requirements at first contact, double-checking documents for impeccable accuracy, and leveraging your extensive GDS and fare expertise—ensuring that each client is met with options that empower them to make informed decisions.

What You'll Be Doing

• Rapid Response & Consultation: Process and respond to travel requests promptly, ensuring all client specifications and SLAs are met.

• Client Engagement: Inform clients of all destination-specific travel requirements from the very first conversation.

• Precision & Quality Control: Diligently check documents, manage visa processes, and use cutting-edge technology to source the best fares.

• Industry Insight: Proactively monitor market trends and industry challenges, advising clients with timely, strategic recommendations.

• Operational Excellence: Manage your own task queue multiple times a day, ensuring every booking meets the highest quality standards.

• After-Hours Dedication: Embrace a flexible schedule—normal office hours with occasional after-hour work to ensure operational brilliance.

Who You Are
You're more than just a travel consultant—you're a travel strategist.

You bring to the table:

• Education: A minimum of Grade 12 + travel qualification paired with exemplary business communication skills in English.

• Experience: A seasoned expert (6+ years), you have proven experience in Oil & Gas travel consultancy.

• Technical Expertise: Mastery GDS systems, fare and ticketing procedures, and a sharp sense of geography to navigate domestic, regional, and international bookings.

Core Competencies:
o Exceptional written and verbal communication
o Cultural sensitivity and tact, even under pressure
o Outstanding time management and multi-tasking prowess
o A proactive, deadline-driven approach that delights clients with every interaction

Salary R35K Negotiable (according to experience) + Quarterly Incentive

Opportunity Awaits

If you have a passion for orchestrating travel arrangements that blend precision with efficiency, then we would love to chat. This role offers you the chance to build lasting relationships with high-level clients and to be the unsung hero behind every successful trip.
Take the leap into a role where your expertise transforms travel challenges into opportunities for excellence. Apply now to chart the course for clients who demand nothing but the best—and make every trip count.