Technical Capacity Analyst

2 weeks ago

Johannesburg, South Africa Isilumko Staffing Full time

**6 - 12 Month Contract** (Market Related Salary)
- and second-level support, vendor, and technical staff in support of business requirements and service level objectives. Imperative to have the knowledge and experience required to manage and administer Server Infrastructure operationally on the following OS Versions (AIX, Linux, Solaris, Windows) on Prem. Will always be accountable to remediate server issues where capacity issues were the concern.

**Key Responsibilities -**
**_Execution of IT Domain Strategy_**

Assess and analyse Infrastructure OS Domain requirements so as to present recommendations that are in line with the strategic vision for the enterprise and wider industry best practice. Define strategic initiatives and map out strategic execution plans that satisfy

Infrastructure OS Domain objectives for desirable outcomes.

Understand the environment by being able to identify areas of critical business need

and risk priority.

Participate and conduct the necessary strategic workshops and engagements to develop

and evolve the required IT domain requirements.

Recommend assessments to gain insights into the domain’s current and future states which

will be used as input into technology roadmaps and business case for change.

Present the immediate, tactical, and strategic capacity plans / risks & benefits to justify the

investment spend based on total cost of ownership.

**Ensuring Domain Assessments are conducted**

Recommend and perform remedial action where it does not adhere to the relevant Group

domain Infrastructure strategy and principles.

Track and report progress against agreed actions using appropriate risk register.
Ensure Governance complied with before executing and change.

Track and report progress against agreed actions using appropriate risk and decision registers.
Represent the domains and solutions tabled for escalation, and factually illustrate areas of contention and debate.

Execute an awareness and advisory service to Infrastructure Domain Lead Map stakeholder engagement map and ensure that regular engagements are conducted with the relevant IT Architecture Teams, key stakeholders, and relevant business partners.

Plan and execute regular awareness initiatives focusing on relevant emerging technologies and industry trends.

In conjunction with EA & Product Owner plan and execute and focused communications around specific architecture decisions, roadmaps, and strategies to relevant stakeholders and consumers.

Provide input, as required on large-scale projects and road maps for compatibility with the vision Facilitate and drive the development of architecture position papers detailing definition, trends as well as current and possible usage of emerging technologies.

**_
Provide technical expertise in the relevant technical IT domain_**

As the SME in the relevant technical domain provide insight and advise to the Group on all matters relating to the relevant domain.

Ensure that all the relevant technical specifications are up to date and work with OS Lead to ensure that all domain parameters are up to specification.

Perform and monitor day to day scheduled and ad hoc (as per task requests) activities on associated IT infrastructure.

Perform deployment work for projects on demand and in accordance with project schedules.

Resolve incidents and problems and escalate 3rd level support requirements to 3rd party support contractor(s) and coordinate support provision. Service restore shall satisfy service level agreements.

Support Operational Controls processes (Audits, Risk and DR& BCM governance, business processes improvements, performance management, and finance and business management), supply requested information and implement corrective actions as

applicable.

Remediate Server issues as per your capacity findings to ensure smooth running of clusters, hosts, virtuals who experience issues based on capacity problems

**_
Provide Leadership_**

Stimulates and motivates IT Domain areas, development teams and any other matrix team members that provide support to execute on deliverables.

Mentor, educate and coach team members in capacity planning principles

**_
Requirements and Qualification_**

Post Grad Degree
MS Server Certified, AIX Sys Adm Certification, Solaris 11 Certified, RHCSA Certified,

VMWARE 6.5 Certified., MS Hyper V certified, SAFE and Agile Framework Certified, ITIL

**_
Experience_**

1-2rs Experience as a Capacity Domain analyst ideally with time in chosen Domain. Must have proven track record and junior experience in performance, monitoring and process analytics of servers.

3-4 Years Server OS Experience on all Domain OS Strategies, Build Run experience and certified in Virtualization.

**_
Technical Competencies_**

1. Application Knowledge for Support

2. Emerging technology monitoring

3. Change management

4. Server Management - AIX / Unix / Wintel / Solaris / Linux

5. Capacity Management

6. Stakeholder Management

7. Customer and Client F

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