Business to Business Agents

2 weeks ago

Mount Edgecombe, South Africa Centrevo Full time

**Purpose of the Job**

To support achievement of Client objectives in promoting their Office and Space optimization software through the effective engagement of targeted prospective customers. This is a Business-to

**Minimum Qualifications and Experience**
- Matric or relevant NQF Level 4 qualification or higher
- Minimum 2 years’ experience in a Sales / Lead Generation / Appointment Booking Contact Centre environment in similar B2B role.

**Responsibilities**:
To plan and execute a rolling program of prospective customer engagement using lead data and technology platforms and through strong communication skills (Voice and written) and a deep understanding of the product and associated services be able to effectively generate interest across the target audience. This will also involve a process of qualification to ensure there is a strong match before scheduling an appointment for a sales Executive to progress the next stage of the journey towards sale.
- Target and make effective outbound telephone calls to gain access to the identified prospective customer (previous experience of B2B is essential as a knowledge of how to optimize access when a ‘gatekeeper’ may be involved.
- Be adept at following Clients 'prospective customer qualification’ process to ensure that only suitable and interested prospective customers are progressed to appointment.
- Schedule appointments into Sales Executives diary
- Update records in dialer and CRM platforms to ensure that there is a clear understanding of contact history steps taken with each prospective customer until such time as an outcome is achieved (this will also be recorded)
- Through effective time management schedule work to optimize contact and productivity to achieve best and most cost-effective outcomes.

Ability to commute/relocate:

- Mount Edgecombe, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

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