Senior Business Administrator

3 weeks ago

Pretoria, South Africa Clockwork Jobs Full time

Please note that this position is for people living with disabilities.

**Advert**

**Senior Manager: Business Administration**

**OPO2302**

The position of **Senior Manager: Business Administration** is vacant. The **Senior Manager: Business Administration** role will report directly to the **Executive Manager: Office of the PO** and forms part of the Office of the Principal Officer. The position is permanent and will be based at GEMS Head Office.

The total remuneration package for this position is negotiable based on qualifications and experience.

The **Senior Manager: Business Administration **will be required to provide support to the **Executive Manager: Office of the PO** through the implementation of the following **Key Performance Areas (KPAs)**:
Analyse and interpret various operational processes and workflow metrics to pro-actively drive process integration and collaboration across all functions of the OPO;
- Develop and implement integrated processes to manage the flow of documents and information to and from the OPO focusing on driving lean operations, process and operational efficiencies
- Develop and implement mechanisms to mitigate problems or challenges related to efficient, effective implementation of uniform processes and procedures
- Quality assurance and due diligence review of documents (memos, letters, presentations, reports, contracts, proposals, invoices, etc.) prior to approval by the Executive Manager: OPO and /or PO
- Manage operational activities of the OPO including the development and implementation of OPO operational plan
- Annual review of Executive Committee (EXCO), Management Committee (MANCO) Terms of Reference and Workplans and ensure alignment to the Scheme’s strategy, policies and procedures
- Act as Chairperson of MANCO, driving alignment and integration between MANCO and EXCO to advance the principles of good governance
- Continuous review and improvement of strategic and operational reporting requirements and standards/templates in collaboration with Senior Manager: Strategy
- Provide operational support and drive OPO deliverables emanating from the Board, Board Committees, EXCO, MANCO, External Stakeholders, PO and EM:OPO engagements
- Oversee the execution of the OPO strategic stakeholder plan in line with Scheme Stakeholder Management Strategy;
- Manage OPO projects and strategic initiatives/interventions and ensure good practices and standards are used
- Management of OPO communication, events and change management initiatives
- Management of divisional risk, opportunities, audits, compliance, budget and procurement requirements;
- Manage escalated complaints in the Office of the Principal Officer
- Participate in various Scheme committees, forums, work-streams, work-group meetings to drive alignment of activities to the Scheme’s strategic objectives and priorities

**Qualification Requirements**:

- 3-year Degree/Advanced Diploma/Professional qualification at NQF Level 7 in Business Administration/Project Management/Operations Management or equivalent
- Post-graduate qualification would serve as an added advantage
- Minimum of 5 to 8 years’ relevant experience, 5 being at management/supervisory level
- Experience in developing and implementing operational processes and procedures, reporting standards and templates
- Project Management experience essential
- Understanding of the Healthcare and Medical Scheme Industry would be an added advantage
- Ability to develop and maintain professional relationships with service providers
- Must be in possession of a valid driver’s license and own vehicle and be willing to travel at short notice

**Behavioural Competencies**:

- Diligent leader with strategic insight, business acumen, analytical, organizational change and operations management skills
- Excellent people management and leadership abilities
- Superior communication, facilitation and consensus-building skills
- Demonstrated relationship-building skills, with a superior ability to make things happen through the use of positive influence
- Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces
- Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented and dynamic environment
- Research, analysis and judgment skills
- Strong power point skills, intermediate excel skills
- Collaborative; ethical; resilient; innovative and member centric.


**_**GEMS employs people with the highest level of integrity - submission to the appropriate pre-employment assessment is obligatory to be considered for the position.**_
- Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose**_
- GEMS adopts a hybrid work model**_

**_**GEMS is guided by the prin

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