Claims Handler: Internal Dispute Resolution

4 months ago


Bellville, South Africa Sanlam Full time

**OPPORTUNITY**
- Santam Legal Claims Solutions has a position available for a Claims Handler: IDR who will be based in Bellville, Glacier Buidling.**WHAT WILL YOU DO**
- The position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically in a Legal Claims (Subrogation) environment, as well as being fully competent in the third-party indemnification process.-
**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE**
- Liaising with claims specialists of the underwriters forming part of the Santam Internal Claims agreement and ensuring the correct claims are linked
- Conducting detailed investigation on the merits and quantum to establish negligence
- Attending to escalations from other insurers and client queries where necessary
- Negotiation of settlement with third party insurers
- Closure of claims.

**QUALIFICATIONS AND EXPERIENCE**
- Matric
- 3-5 years short-term insurance experience
- Additional short-term insurance-related qualifications will be an advantage.
- Diary management
- Comprehensive short-term procedural and practice knowledge (especially related to Motor Vehicle Accidents)
- Comprehensive policy knowledge
- Comprehensive applicable legislative knowledge as well as the law of evidence and principles in law (e.g., law of apportionment of damages)
- Technical knowledge of the Santam processes.

**COMPETENCIES**
- Working with people
- Client centric orientation
- Adapting and responding to change
- Attention to detail and accuracy
- Deciding and Initiating action
- Performance under pressure
- Planning and organizing
- Problem solving
- Negotiating and getting agreement
- Verbal Communication
- WHO WE ARE- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.



  • Bellville, South Africa Santam Full time

    CAREER OPPORTUNITY Santam Legal Claims Solutions has a position available for a CLAIMS HANDLER who will be based in BELLVILLE, GLACIER BUILDING. The position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically in a Legal, Claims environment, as well as being fully competent in the third-party indemnification...


  • Bellville, South Africa Sanlam Full time

    About Sanlam Corporate Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial...


  • Bellville, South Africa Sanlam Full time

    **CAREER OPPORTUNITY** - Santam Specialist Claims Services has a position available for a CLAIMS HANDLER who will be based in BELLVILLE, GLACIER BUILDING.**JOB DESCRIPTION** - This position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically in a Legal, Claims environment, as well as being fully competent in...


  • Bellville, South Africa Santam Full time

    What will you do? This career opportunity is available at Echelon a division of Santam for a Claims Handler, who will be based in Claremont, Cape Town. What will make you successful in this role? Coordinate and oversee, manage, negotiate and settle claims end to end Appoint assessors if necessary Manage claims in terms of SLA’s Make decisions regarding...

  • Manager: Claims

    4 months ago


    Bellville, South Africa Sanlam Full time

    **What will you do?** - A great career opportunity exists in **Santam Reinsurance’s **team in Cape Town for a **Claims Manager (Inwards)**.**What will make you successful in this role?** - This role will be responsible for overseeing and managing the processing, validation and settlement of reinsurance claims received from ceding companies. This person...

  • Administrative Clerk

    4 months ago


    Bellville, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Legal Claims Solutions department has a position available for an Administrative Clerk who will be based in Bellville.- WHAT WILL YOU DO?- The Administrative Clerk will serve as the support function within the various business units (E.g., support to the motor and non-motor recovery liability motor claims handler) and administrative...


  • Bellville, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...


  • Bellville, South Africa Health Solutions Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...


  • Bellville, South Africa Sanlam Full time

    **What will you do?**What will make you successful in this role?** - The main responsibilities will entail executing the financial aspects of reinsurance claims, including the processing of reinsurance claims transactions, preparing claim reports and settling/recovering outstanding balances.**Key responsibilities**: - Accurate loading of all claims and...


  • Bellville, South Africa Momentum Corporate Full time

    **Introduction** **Role Purpose** Provide efficient and effective administration support to ensure the smooth running of a functional area. **Requirements**: - Grade 12 (NQF Level 4) - Intermediate Excel - 1 - 2 years relevant experience - Experience in disability claims process - Understanding of the Group Insurance Industry advantagous **Duties &...


  • Bellville, Western Cape, South Africa The Recruitment Council Full time

    Job Summary:The Recruitment Council is seeking a highly skilled and experienced Senior Funeral Claims Assessor to join our team. As a Senior Funeral Claims Assessor, you will be responsible for supporting the non-medical claims process, assessing claims, and engaging with stakeholders.Key Responsibilities:Support the development and implementation of...


  • Bellville, South Africa Sanlam Full time

    **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and...


  • Bellville, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Riscor Claims Department has positions available for a Claims Service Consultant based in Bellville, Western Cape.The purpose of this position is to get the allocated Motor/Non-Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is complete....


  • Bellville, South Africa Sanlam Full time

    **Build a successful career with us** **Overall purpose of the role** - Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract. Case managing claimants through interaction with stakeholders aimed at facilitating successful return to work. Working closely with the...

  • Claims Risk Analyst

    5 months ago


    Bellville, South Africa Health Solutions Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

  • Risk Analyst X2

    3 months ago


    Bellville, South Africa Health Solutions Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...


  • Bellville, South Africa Edge Personnel (Pty) Ltd Full time

    You will be responsible to ensure that benefit claims are processed and paid accurately and in accordance with the defined timing standards. Processing benefit claims Document collation Document distribution Document filing Basic capturing/ updating on the administration system: Capturing of Nomination Forms Static date in regards of new claims Static...


  • Bellville, South Africa Sanlam Full time

    **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam...


  • Bellville, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Non-Motor Claims (Riscor Preferred Broker Claims Hub) department have a position available for a Non-Motor Desktop Assessor (JG09) who will be based in Bellville Cape Town.To assess merit and quantum of a non-motor damage claim through digital photographs, etc. This position entails assessing most types of non - motor claims. Further...


  • Bellville, South Africa Sanlam Full time

    About Sanlam Corporate- Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare...