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Disability Claims Specialist

8 months ago

Bellville, South Africa Sanlam Full time

**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Overall purpose of the role**
- To support the disability claims consultants in the validation, processing and payment of disability claims.**Key responsibilities**
- Complete the full Administration process of disability benefits payable in monthly instalments and disability benefits payable in lump sums
- Calculation and payments of benefits
- Liaising with internal and external clients
- Record keeping, summarising information and updating systems
- Understand and interpret policy definitions and rules
- Reporting as and when required
- Qualifications and experience- Matric with Mathematics and/or Accounting
- Minimum of 2 years experience in employee benefits or individual life
- Skills and knowledge- Bilingual (English and Afrikaans)
- Excellent knowledge of the Group Risk Industry
- General understanding of Employee Benefits
- Computer literate with proficiency in Microsoft Office (Word and Excel specifically)
- Personal attributes- Excellent Interpersonal skills
- Strong analytical and planning skills
- Meticulous (attention to detail)
- Results driven
- Ability to manage own time
- Excellent client service ethic
- Action and result orientated
- Core competencies- Cultivates Innovation by creating new and better ways for the organisation to be successful.
- Client Focus - Building strong customer relationships and delivering customer-centric solutions.
- Drives Results - Consistently achieving results, even under tough circumstances.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Resilience - Rebounding from setbacks and adversity when facing difficult situations.

**Turnaround time**Our commitment to transformation