Disability Claims Consultant
6 months ago
**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Overall purpose of the role**
- Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract. Case managing claimants through interaction with the employer, broker and service providers, with the aim of facilitating successful return to work, and thereby termination of benefits. Developing an understanding of and working closely with the administrative team and collaborating with internal stakeholders to ensure excellent client service.**Key responsibilities**
- Assess continued medical and contractual validity of income disability claims in payment
- Proactive referral of income disability claims to case management in terms of the business strategy
- Identify and refer claims for further investigations
- Communicate and liaise with internal and external clients, claimants, medical professions, service providers andintermediaries
- Support the actuarial team and offer input on claims issues
- Administration such as recordkeeping, summarising information, communication to clients and updating systems
- Qualifications and experience- Matric
- 5 years’ or more experience in disability claims administration
- Minimum 5 years’ experience in assessment of disability claims.
- Computer proficient with Microsoft Office Excel, Word, Power point, Word and Outlook
- Knowledge and skills- Excellent interpersonal skills
- Good verbal and written communication skills
- Well executed report writing ability
- Ability to find solutions related to the probable cause
- Comprehensive understanding of occupational risk and demands
- Understanding of medical conditions and their implications on functional ability and work competence
- Personal attributes- Flexible and Adaptable - Rebounds from setbacks and adversity when facing difficult situations.
- Courage - Steps up to address difficult issues, saying what needs to be said.
- Manages Complexity - Demonstrated ability and proven record in making complex decisions.
- Ensures Accountability - Holds self and others accountable to meet commitments.
- Plans and Aligns - Plans and prioritizes work to meet commitments aligned to organizational goals
- Core competencies- Cultivates Innovation by creating new and better ways for the organisation to be successful.
- Client Focus - Building strong customer relationships and delivering customer-centric solutions.
- Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Resilience - Rebounding from setbacks and adversity when facing difficult situations.
**Turnaround time**
**Our commitment to transformation
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Disability Claims Consultant
6 months ago
Bellville, South Africa Sanlam Full time**Build a successful career with us** **Overall purpose of the role** - Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract. Case managing claimants through interaction with stakeholders aimed at facilitating successful return to work. Working closely with the...
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