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Admin/accounts Assistant

5 months ago

Stellenbosch, South Africa SFO Stellenbosch Full time

We are looking for a strong **Admin/Accounts Assistant** to join our team. We are looking for someone who is willing to learn and grow with the company, who is strong-willed, a critical thinker, numerically strong, and has good written language.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers.
- Greet customers, patrons, or visitors.
- Refer customers to appropriate personnel.
- Process financial transactions.
- Enter information into databases or software programs.
- Operate computers or computerized equipment.
- Collect and invoice deposits, payments or fees
- Record personnel information.
- Select resources needed to accomplish tasks.
- Operate communications equipment or systems.
- Distribute materials to employees or customers.
- Issue documentation or identification to customers or employees.
- Record information from meetings or other formal proceedings.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Send information, materials or documentation.
- Compile data or documentation.
- Make travel, accommodations, or entertainment arrangements for others.
- Schedule operational activities.
- Proofread documents, records, or other files to ensure accuracy.
- Search files, databases or reference materials to obtain needed information.
- Manage clerical or administrative activities.
- Maintain current knowledge related to work activities.
- Transcribe spoken or written information.
- Prepare informational or reference materials.

**Skills necessary**:

- Active Listening
- Reading Comprehension
- Speaking
- Service Orientation
- Writing
- Coordination
- Critical Thinking
- Social Perceptiveness
- Time Management
- Active Learning
- Judgment and Decision Making
- Monitoring

**Key Performance Indicators: Timeliness**:

- Average Response time
- # Projects submitted on time

**Quality**:

- Quality of work
- Client feedback/Complaints received

**Service**:

- Ease of operations

[Efficiency of task performance; Average amount of enquiries for task completion; General ease of system use for task completion; Helpfulness of employee; Ease of task take-on]

**Qualifications and required skills**:
At least 3 years' experience in office administration.

**Salary**:
R10 000 - R15 000

**Salary**: R10,000.00 - R15,000.00 per month