Collection Specialist
21 hours ago
Collection Specialist responsibilities include:
- Monitoring accounts to identify overdue payments
- Finding and contacting debtors to arrange debt payoffs
- Keeping accurate records and reporting on collection activity
**Job brief**
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
**Responsibilities**
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
**Requirements and skills**
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Associate’s/Bachelor’s degree is a plus
**Frequently asked questions**
**What does a Collections Specialist do?**
A Collections Specialist is the go-to person for any company with debt. They are in charge of resolving overdue bills and collecting payments from those individuals or businesses responsible for them, all while protecting their employer’s financial assets.
**What are the duties and responsibilities of a Collections Specialist?**
A Collections Specialist will have many responsibilities, but they typically focus on contacting individuals and businesses with unresolved bills and contact those people to collect payments.
**What makes a good Collections Specialist?**
A good Collections Specialist must have excellent communication skills since they work with individuals and businesses who owe money. They also must have good listening skills to understand the needs of debtors to find a way to resolve the unpaid bills.
**Who does a Collections Specialist work with?**
A Collections Specialist will work with the Accounts Receivable Manager to find customers who have unpaid collections and then work with those debtors to resolve those debts.
**Salary**: R10-R12K
Location: Durbanm North
-
Debt Collection Specialist
16 hours ago
Durban, KwaZulu-Natal, South Africa SHARON NUROCK RECRUITMENT CC Full timeCompany Overview: Sharon Nurock Recruitment CC is a reputable recruitment agency seeking an experienced Debt Collection Specialist to join our team.
-
Foreign Bills Collection Specialist
1 week ago
Durban, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: **purpose**: - To facilitate international trade transactions for foreign bills for collection from initiation to payment, whilst being mindful of the rulings for processing foreign bills for collection.**experience and qualifications**: - Relevant degree Advanced Microsoft Excel Skills - 1...
-
Debtors Manager
1 week ago
Durban, South Africa F & G Sourcing Specialist Full timeF and G Sourcing Specialist is assisting a reputable FMCG Distribution client that is seeking a skilled Debtors Manager to join their company that is based in Mobeni, Durban. **Salary**: R20 000 - R30 000 CTC per Month **Requirements**: - Credit qualification / degree will be advantageous - 5-10 years’ experience as a Debtors Manager and/or credit...
-
Diagnostics and Air- Conditioning Automotive
7 days ago
Durban, South Africa F and G Sourcing Specialist Full timeOur Tooling client is currently looking for a **Diagnostics & Air-Conditioning Sales Specialist based in Durban** This Sales Executive will be servicing the whole of KZN and from time to time be expected to travel outering areas of KZN and will be expected to stay over in areas such as Newcastle, Ladysmith and Zululand to name a few - Client visits and...
-
Code 10 / 14 5yeas Experience Driver
21 hours ago
Durban, South Africa Labour Recruitment Specialist Full timewe are searching code 10 or 11 drivers with 5 years experience with traceable references. must have Good Teamwork skills. Ability to work Shift. Admin and Data collecting. Document controlling. Good Leadership Skills. Self Motivated. Basic Computer Skills code 10 or code 11 License. **Job Type**: Temp to perm
-
Data Insights Specialist
3 days ago
Durban, South Africa The Unlimited Full timeWere on the hunt for a Data Insights Specialist Are you passionate about uncovering hidden trends and turning data into actionable insights? Do you have a knack for storytelling with numbers? If so, we want you on our team As a Data Insights Specialist, you will be responsible for supporting the Collections Team by providing insights to data and recommend...
-
Financial Support Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Accounting Services Full timeJob Summary:We are seeking a highly skilled Financial Support Specialist to join our team at Accounting Services. The successful candidate will be responsible for providing support in financial administration, including data collection, report creation, and research.About the Role:Assist with project and office administration tasks.Collect and analyze data...
-
Financial Management Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Individual Touch Full timeJob DescriptionWe are seeking a Financial Management Specialist to oversee allocated debtors, meet monthly targets, and maintain general accounting functions.Duties:Capture bank statements daily.Allocate payments as per remittances/recons.Manage your own Debtors Book.Report to Management on the debtor's book status.Collect amounts due within a reasonable...
-
Credit Management Specialist
7 months ago
Durban, South Africa Unilever Full timeJob Title: Credit Management Specialist Reports to: Credit Management Lead Function / Sub-Function: Customer Operations / Order To Cash Work Level: WL1C Location: La Lucia Background: iOps is focused on transforming the way we work to create exceptional experiences across Unilever’s wider ecosystem encompassing markets, customers and Partners. Through...
-
Accounts Receivable Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa Employ Africa HR Services CC Full timeCompany Overview:We are a fast-paced SME looking for a dynamic and commercially-minded individual to join our team as an Accounts Receivable Specialist.About the Role:This is a key position in our organisation, responsible for managing and collecting debts from clients. You will need to be proactive, efficient, and organised with strong attention to...
-
Pricing Claims Specialist
7 months ago
Durban, South Africa Unilever Full timeJob Title: Pricing Claims Specialist Reports to: Promo & Pricing Lead Function / Sub-Function: Customer Operations / Order To Cash Work Level: WL1C Location: La Lucia Background: iOps is focused on transforming the way we work to create exceptional experiences across Unilever’s wider ecosystem encompassing markets, customers and Partners. Through...
-
Accounts Receivable Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Employ Africa HR Services CC Full timeJob OverviewWe are seeking a skilled and detail-oriented Accounts Receivable Specialist to join our team at Employ Africa HR Services CC. As an essential part of our operations, you will play a key role in managing and collecting debts from our clients' debtors.Your primary focus will be on ensuring timely payment of debts, following up on payments as...
-
Accounts Receivable Specialist
7 months ago
Durban, South Africa Hirt & Carter Full time**VACANCY** **_ACCOUNTS RECEIVABLE SPECIALIST _** **_HIRT & CARTER - DURBAN - ** **_CORE PURPOSE OF THE JOB: _** Manage the accounts receivables portfolio that has been assigned, for a period of time by maximising cash flow, minimising risk and ensuring that the business processes and reporting is 100% in accordance with the group data, cash sales and...
-
Eft Claims Specialist
7 months ago
Durban, South Africa Unilever Full timeJob Title: EFT Specialist Reports to: EFT Lead Function / Sub-Function: Customer Operations / Order To Cash Work Level: WL1C Location: La Lucia Background: iOps is focused on transforming the way we work to create exceptional experiences across Unilever’s wider ecosystem encompassing markets, customers and Partners. Through leveraging connected...
-
Durban, South Africa Jobted ZA C2 Full timeOur client, a nationally renowned Bargaining Council in the Automotive industry is seeking to URGENTLY appoint a suitably qualified and experienced individual as JUNIOR Labour Relations Specialist to be based in their Cape Town Offices, Western Cape. PLEASE NOTE: - A benchmarked Salary of R16000.00 per month is on offer. KEY COMPETENCY REQUIREMENTS: - At...
-
Clinical Specialist
7 months ago
Durban, South Africa Health Solutions Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings,...
-
Accounts Receivables Specialist
3 days ago
Durban, South Africa Communicate Recruitment Full time**Contract ending? Recently retrenched? Then I am looking for you!!!** **Job & Company Description**: I am assisting a company in the manufacturing space secure the assistance of a seasoned people orientated Accounts Receivables Manager for their fast-paced finance department on a 12 months contract. As the successful person to fill this role, you will be...
-
Logistics Specialist
1 week ago
Durban, South Africa A-Z Business Professionals Full timeLogistics Specialist - Company based in Durban **Responsibilities**: - Compile monthly stock value reports - Monitor and control the replenishing of stock to ensure stock levels are maintained at optimum levels - Monitor inventory levels and stock balances on critical spares with suppliers (monthly) - Collecting goods from suppliers and deliver to...
-
Decorative Product Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Lumina Personnel Full timeJob Title: Decorative Product SpecialistLocation: Durban, KZNSalary: R15,000 + Comm + Benefits (Estimated)Job Description:Lumina Personnel is seeking a seasoned Showroom Consultant to specialize in decorative products in Durban, KZN. As a specialist, you will focus on promoting our range of decorative products, providing expert advice, and delivering...
-
Insurance Claims Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa The Recruitment Council Full timeJob Title: Insurance Claims SpecialistAbout The RoleWe are seeking a dedicated and experienced Insurance Claims Specialist to join our team at The Recruitment Council. This role will involve managing and processing motor insurance claims efficiently, ensuring adherence to policy terms and company standards.Key ResponsibilitiesClaims Management: Handle and...