Quality Manager

1 day ago

Johannesburg, South Africa Trading Places Recruitment Full time

**Quality Manager**
Division/Department: This role is performed for the SHEQ Department on a group level.

Location Role is executed between the 3 operating divisions and all group level departments.

Position within Organogram: Superior 2nd Level Director of Engineering Superior 1st Level SHEQ Manager (Currently Vacant) Incumbent Quality Manager Subordinates Divisional Quality inspectors

Definition of the role Responsible for developing the Quality strategy, policies, processes, standards and systems for the Company and its supply chain to operate within. This may include auditing to ensure compliance although this may be carried out by a third party accredited body.

Purpose of the role Develop and sustain the Quality Management System in line with the required industry standard ISO 9001 accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control, and improve the quality of all processes throughout the business and the final product. Manage the audit program to ensure that all nonconformities raised against certification bodies during audits are effectively corrected and independently verified. Embed a culture of continuous improvement throughout the company. Lead the team to achieve quality management system targets for customers and business goals. You will work alongside the Health and Safety manager in implementing and maintaining the selected Integrated management software (my SHEQ) to achieve the above objectives.

Role within the Integrated Management System The quality manager role within the IMS is primarily focused on the Quality management system portion however it will include elements of the other management systems.
- Integrated Management System (IMS)
- Quality Management System ISO 9001:2015
- Occupational Health and Safety Management System (OHSMS) ISO 45001:2018
- Environmental Management System (EMS) EMS ISO 14001:2015
- Energy Management System (EnMS) ISO 50001:2018
- Information Security Management system (ISMS) ISO 27001
- Human Resources Information System (HRIS)

Duties & responsibilities

Primary Duties Strategy and Development
- Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance
- Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems (QMS) General and Task Management
- Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan
- Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs.
- Implement all relevant procedures described in the Quality Management System (QMS)
- Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
- Update quality documentation and communicate to carry forward lessons learned from quality concerns
- Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
- Introduce new systems and procedures where appropriate
- Undertake regular internal and process audits of the QMS
- Ensure corrective actions are undertaken to address nonconformities found
- Verify closure of non-conformities with Certification Bodies
- Hold quarterly audit performance meetings within the business and with Certification Bodies
- Manage the audit nonconformity data base
- Provide detailed analysis of nonconformities
- Ensure ongoing compliance with the Quality Management System (ISO9001)
- Attend various meetings and action/communicate instructions
- Produce written reports and make presentations
- Undertake continuous training and development
- Identify business improvement opportunities within the organisation
- Develop, implement, and manage monitoring activities for each area of responsibility
- Set department and divisional objectives and review and assess ongoing performance of direct reports
- Ensure objectives are met by working to the overall plan, including management of, and reporting
- Report on achievement of targets and identify any actions required
- Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
- Conduct risk assessments of processes and tasks in the department People Management
- Ensure the delivery of the People Strategy within area of accountability
- Manage, coach and develop a high performing Quality System team that meets agreed objectives and which delivers best practice results, added value and continuous improvements
- Manage and lead the team, ensuring adequate staffing levels
- Motivate and coach the team to operational success
- Monitor the

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