Restaurant Operations Manager
6 months ago
High end hotel with two onsite Restaurants in KZN Midlands is looking for a Restaurant Operations Manager to lead and organize the restaurant teams, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.
- To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction
- Maintain a high standard personal service with all guests
- To take personal responsibility for any guest situations, seeing the situation through to the solution
- To ensure that your outlet is following correct billing procedures so that all revenue is correctly allocated and recorded
- Promoting and maximizing sales
**Requirements**:
- 2 years’ experience in the same or similar role in a 5-star establishment
- Excellent communication skills
- Previous stock control experience
- Must be proficient in MS Excel, Word and Outlook
- Certificate or Diploma in Hotel Management would be an advantage
- Must be a team leader and excellent with staff
- Must have the ability to manage and lead a team
- Must be well groomed, reliable, courteous and flexible
- Ability to multi-task and work under pressure
- Problem-solving and attention to detail
- Charismatic
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