Dispatch/ Warehouse Supervisor

3 weeks ago


Durban, South Africa CareerfinderZA Full time

**Key Performance Area**:

- Ensures operational effectiveness, efficiency, and quality to achieve targets in accordance with timeframes and schedules.
- Ensures open communication channels with relevant departments to ensure highest standards of customer service is performed.
- Completes, processes, and updates all dispatch records and related documentation.
- Supervises and oversees inventory, labelling processes.
- Operates within controls and procedures to ensure integrity.
- Identifies and reports risks or areas of concern to management within own department and area of responsibility.
- Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.
- Accepts responsibility for Health and Safety by creating awareness, as well as to address all unsafe practices in a timeous manner.
- Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
- Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company’s core values.
- Ensures ongoing training and development of employees.
- Addresses employee relations matters fairly and promptly.
- Administers weekly and monthly payroll functions.
- Promotes the effective and transparent use of financial and other resources.
- Controls expenditure and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct manager.
- Explores opportunities to control and reduce costs.

**Minimum Requirements**:

- Grade 12 Certificate.
- Certificate in Logistics / Warehousing / Supply Chain or related fields (NQF 5).
- Diploma in Logistics / Warehousing / Supply Chain or related fields (NQF 6).
- 3 years’ experience in Logistics / Warehousing / Supply Chain operations of which at least, 1 to 2 years should be at supervisory level.
- Experience in working Shifts.
- Computer Literacy (MS Office Suite; SAP; and other job-specific software systems).
- In-depth knowledge of Dispatch / Warehousing / Logistics / Supply Chain-related practices, procedures and processes.


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