Guest Experience Liaison

**PRIMARY PURPOSE** - This position can be based in either **Johannesburg, Cape Town or Nairobi** **Detailed Responsibilities** - Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with...

**PRIMARY PURPOSE** To provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. To assist with any last-minute changes and amendments to bookings and to ensure these are resolved timeously and that all the relevant parties are kept informed throughout the guest journey. - This position can be based in either...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand,...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys:The BLO will be the custodian of the company's brand,...

A Large Hotel in Sandton is looking for an experienced Reception/Guest Relations person to join the team. At least 3-4 years experience in a large hotel is essential. Excellent communication skills in English and computer skills is required. Previous experience on Opera is essential. Good knowledge of the Sandton area would be an advantage. Matric...

The Vendor Liaison Officer (VLO) is responsible for the day-to-day management, monitoring, inspecting, and proposing measures to improve the ATM channel's performance, processes, and products to meet established standards. **Key responsibilities** Customer - Creation of MIS on daily basis; ATM uptime, trouble shooting, remedial measures. - Quality control;...

Front Office Duty Manage needed for 5 star hotel in Sandton MINIMUM REQUIREMENTS Grade 12 Hospitality Qualification Working knowledge of OPERA Previous experience in the same or similar position DUTIES & RESPONSIBILITIES **Front Desk**: Introduce and maintain the most efficient check-in/out procedures. To ensure that reservations are taken correctly...

There is a Position available in Woodmead for an experienced Accounts Payable and Liaison Officer. Expected duties: Collect invoices and supporting documentations from LSPs or related department. Review all invoices against approved quotations. Communicate with LSPs if any further documentation is needed. Communicate with LSPs regarding errors and queries....

Job description **This is a Live In position** We are looking for that special person who knows what it takes to run a luxury private residence. Someone who is used to 5* service at all times and understands the importance of perfection. If this sounds like we are talking about you, and you have more than 5 years of experience working in a prestigious,...

**Employer Description** A busy, trendy, Upmarket Apartment Suite Hotel located in Sandton. PRIMARY OBJECTIVE OF THE POSITION Provide excellent guest service and ensure efficient and smooth operation of the Sandton reception. This includes welcoming and registering guests, allocating rooms, handling guest queries and complaints, ensuring guest safety, and...

Receptionist - Hotel Description You will be responsible for (but not limited to): - Checking guests in and out of the hotel - Maintaining guest accounts and processing guest transactions during their stay - Dealing with any and all special needs or requests from guests during their stay - Assisting with reservations for guests as and when...

Key Responsibilities: - Lead and manage the shore excursion team, including excursion coordinators, tour guides, and transportation staff, to ensure seamless operation and delivery of high-quality excursions. - Develop and maintain relationships with local tour operators, vendors, and tourism boards to source and negotiate contracts for a diverse range of...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

Well known DMC is looking for Senior Inbound Consultants. - Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries. - Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. - Consistent and...

**Job ID**:15457**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Sandton Central (Sandton)Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel at home, Believe in...

**Employer Description** Luxurious 5-star Hotel with 38 suites located in Johannesburg North. Our client is looking for a Front Desk Supervisor/Manager to oversee front desk team members, ensuring efficient and smooth operations to achieve excellent feedback and guest satisfaction at their luxury 5-star Hotel in Johannesburg North. **Qualifications** -...

Well known DMC is looking for Senior Inbound Consultants. - Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries. - Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. - Consistent and...

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver...

**Hotel Reservationist with previous high volume 5 Star hospitality reservations experience essential.**: - ** Qualification: Hospitality Diploma or Certification**: - ** Experience: 5 Years minimum**: - **Must Have: Hotel Reservations Experience**: - **Nebula, eRes and Hotelier System Knowledge Essential** **Duties/Job Scope**: - Making reservations...

Well-known tour operator is seeking a Travel Consultant who is fluent in Spanish, to join its team in Sandton, Johannesburg. KEY OUTPUTS: - Creative and out of the box planning and designing of leisure FIT tailor-made itineraries - Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel...