Internal Sales

2 weeks ago

Middelburg, South Africa Pro Personnel Full time

This position requires a technically minded, high energy driven individual, experience in customer service / internal sales.

**The following qualifications / experience is required**:

- Minimum grade 12 certificates
- Solid understanding of the company systems and procedures 2-3 years working experience
- Product knowledge
- Computer skills

**Responsibilities**:

- Managing and handling telephonic enquiries.
- Providing product information to existing and potential customers
- Providing verbal and typed quotations to customers
- Following up on quotations
- Entering of sales order on our operating system.
- Compiling of documentation required for projects and tenders
- Arranging and attending of sales events
- Updating quote schedule on daily basis
- Forwarding order knowledge to customer and sales reps
- Follow up on all weekly back orders
- Focused on reducing the slow moving i the branch

Customer Involvement & After Sales Service
- The position has direct contact with customers and internal departments and will be required to assist and take ownership of customer and sales reps commercial and related queries when requested
- The success is based on the positions effective handling of internal and external customer needs.

**Costing**:

- Responsible to do all calculations of instructions received from operations
- Sending the quotes as per structure

**Key Supply Chain**:

- Co-ordinate buy outs and purchasing of consumables for the repair facilitate withing the supply chain
- Compile a list of preferred suppliers to ensure service level agreements, supplier BBBEE certificates and quality standards
- Identify and source supplier quotes
- Ordering of goods form supplier
- Processing of order confirmations from supplier quickly, liaising with order departments and branches
- Chasing suppliers
- Placing purchase orders
- Follow up and monitoring of all purchase order until goods are delivered

**Administration**:

- Responsible for all general admin, processing of delivery notes and invoicing.
- Control and follow up of outstanding Purchase Orders
- Handling of credits and warranty claims

Daily & monthly reporting structures\

**Inventory**:

- Assist with physical inventory, communicate with relevant managers, following up on negative stock

**Warranty Claims**:

- Keep an update schedule of all warranty claims.

**Debtors**:

- Assisting with debtor queries
- For more information please contact:
**Yolanda Day-Garden

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