Site Performance Manager Level Global Grade 13

2 weeks ago


Middelburg, South Africa Barloworld Equipment Full time

**Key Output**
- Gain intimate knowledge of the customer’s business, understand their requirements and act as a key partner to achieving set business performance targets.
- Use experience and available resource to accelerate and influence the delivery of interim containment and permanent corrective actions to mitigate the impact of product issues.
- Implement and run to completion continuous improvement programmes to improve the performance and productivity of the equipment on site.
- Analyse the site performance on a continuous basis and proactively address emerging issues before they have an impact on the customer business (both CAT/Barloworld and 3rd party suppliers on the equipment)
- Build long term relationships with the customer - own the customer experience and drive net loyalty score.
- Tracking and reporting of site performance trends and key performance metrics, Availability, Utilisation, Cost per Ton, Cost per hour, MTBF, Productivity and the Customer Experience and trending them with similar fleets.
- Acts as a performance consultant with customers in mind (a trusted partner) through establishing and maintaining effective relationships with internal and external customers.
- Co-develop, implement and manage product support and equipment management processes at site with the customer, CAT and site management.
- Develop equipment performance baseline and trends and work with relevant stakeholders to understand variation and downtime drivers.
- Influence the CAT brand perception on sites and create a favourable customer experience.
- Grow market share and recognize new sales and aftersales opportunities.

**Qualification, Experience and Competencies**
- National Diploma / bachelor’s degree in a relevant Engineering discipline
- A Post graduate qualification in Management or equipment Asset Management advantageous.
- 5 years operational management experience (Site Management or OEM)
- 3 years equipment performance management experience
- Working experience of CMMS and ERP systems
- Working experience of MS Office & project management
- Understanding of Life cycle costing, cost per ton drivers and product problem management.



  • Middelburg, South Africa Fidelity Services Group Full time

    A vacancy exists for a Site Manager at one of our Sites based in the Middelburg area. The position will report to the Branch Manager, respectively. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security on site, adhering to site specific security requirements and ensuring that Client’s needs are...

  • Site Manager

    2 hours ago


    Middelburg, South Africa SGS Full time

    Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 98,000 employees, SGS operates a network of over 2,650 offices and laboratories around the world. **Job Description**: The Site Manager: is responsible to plan,...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI’s). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication. - Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back to back CS...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI's). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication, Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back-to-back CS...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI's). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication. - Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back to back CS...

  • Site Manager

    2 weeks ago


    Middelburg, South Africa Bilnor Labour Full time

    POSITION/TITLE: SITE MANAGER NEEDED IN MIDDLEBURG SALARY: MARKET RELATED The Site Manager is accountable for the overall direction, co-ordination, and execution of the sites mining related activities, in a manner that fosters a culture of zero harm and ensures consistency with the company's objectives and plans. The Site Manager holds the 2.6.1 legal...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Boilermaker repairs and maintenance on Caterpillar equipment on site - Artisan must be able to work overtime and Standby duty when necessary - Do cutting and profile cutting with oxyacetylene cutting process - Remove portions of components (i.e., remove adaptor from cutting edge) with air-arc gouging process - Provide sound welds in...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Implementation and maintaining the quality ISO quality systems in Service Department. - Do quality system training within the Service Department. - Ensuring compliance of the quality system in Service Department. - Perform internal quality compliance audits. - Develop documentation within the quality system where required. - Perform internal...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Implementation and maintaining the quality ISO quality systems in Service Department. - Do quality system training within the Service Department. - Ensuring compliance of the quality system in Service Department. - Perform internal quality compliance audits. - Develop documentation within the quality system where required. - Perform internal...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Generate parts and service turnover - Manage the Customer Service Representatives. - General administration and management of the department. - Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain). - Effective self-management and performance ownership. - Build and...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Generate parts and service turnover - Manage the Customer Service Representatives. - General administration and management of the department. - Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain). - Effective self-management and performance ownership. - Build and...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Daily forklift maintenance - Moving and stacking of material and finished products - Loading of finished items - Rigging of machinery - Achieve set KPI's - BSC's - Daily procedures **Qualification, Experience and Competencies** - Matric/ Grade 12 - Certified 25T forklift licence - Rigging experience - Attention to detail, Teamwork - Enjoy...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Comply to specifications of order type by customer within time and quality standards. - Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer...

  • Site Manager Go

    7 days ago


    Middelburg, South Africa Howden Full time

    The Big Picture: Howden Power, a Division of Howden Africa (Pty) Ltd is looking for an experienced Site Manager GO to manage shutdowns and maintenance and installation of Projects on customer sites. What needs to be done? - Manage projects on time as agreed with Customer. - Manage site administration consisting of the following to ensure project is...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Proactively identify and drive wellness and safety initiatives to improve awareness, wellbeing and work life balance for all employees. - Translates HR strategy into a clear people agenda for the region / area of responsibility within the direction set the business and HR. - Ensures region / area has appropriate people plans, capability and...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Proactively identify and drive wellness and safety initiatives to improve awareness, wellbeing and work life balance for all employees. - Translates HR strategy into a clear people agenda for the region / area of responsibility within the direction set the business and HR. - Ensures region / area has appropriate people plans, capability and...


  • Middelburg, South Africa Barloworld Equipment Full time

    **Key Output** - Comply to specifications of order type by customer with in time and quality standards. - Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's - Ensure duties are carried out to ensure achievement of warehouse performance standards **Qualification, Experience and Competencies** - Grade 12 - Customer...

  • Operations Manager

    2 hours ago


    Middelburg, South Africa RPO Recruitment Full time

    A great mining company in Mpumalanga is seeking the expertise of an Operations Manager to join their team. **Duties and Responsibilities**: - Identify and assess level of issue-based risk exposures in area of responsibility by considering exposures to the business, financial and legal issues, people, equipment, material, environment, processes, etc - Coach...


  • Middelburg, South Africa Farm Manager SA Full time

    **Middelburg Area - Mpumalanga**: Our client is looking for a Farm Management Couple to join the team. Due to the remote location of the farm, this position would suit a mature couple or a couple with children who are home schooled or who go to boarding school. **MINIMUM REQUIREMENTS** **Livestock Manager** - Agricultural Diploma/Degree advantageous - Min...