Assistant Director: Quality Assurance and

2 weeks ago

Cape Town, South Africa Western Cape Government Full time

**Job Purpose**:
The Department of Social Development, Western Cape Government has an opportunity for a suitably qualified and competent individual to ensure that residential care centres managed by DSD, outsourced partners and NPO organisations adhere to international protocols, national legislations, outsourced service specifications, transfer agreement standards and national and operational standards; effective management of the Quality assurance practices and contract compliance monitoring. This post is stationed in Cape Town - CBD.

**Minimum Requirements**:
An appropriate 3-year tertiary qualification (Bachelors Degree or higher) in Human Resource, Financial management, Social Sciences or Quality Assurance/Investigative fields; A minimum of 6 years supervisory level experience in a secure facility environment.

**Recommendation**:
None.

**Key Performance Areas**:
Lead, manage and oversee the compliance monitoring, registration compliance and risk for the department through initiating relevant strategies and ensuring policy and standard operating procedures; Develop and manage a short and medium-term quality assurance plan that ensure compliance to legislative frameworks; Manage the execution of all internal and external registration reviews and unregistered centre interventions; Manage and oversee all outsourced management contracts and stakeholder relations; Manage a reportable incidents compliance protocol, oversee all high-risk interventions, and advise the Director on the impact that these risks may pose; People management and finance.

**Competencies**:
**Remuneration**:
R 393 711 per annum (Salary Level 9)

Note on remuneration: Employees' service benefits or obligations (13th cheque, medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

**Notes**:
**Attachments (if applicable)**:

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