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Couple Position: Backup Trails Guide and

4 weeks ago


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**Hospitality and Outdoor - New Vacancy - Couple Vacancy: Field Guide and Reservations Manager/ Assistant Lodge Manager**

Luxury private game reserve in the heart of the Karoo. Sleeping a total of 40 pax, within a big 5, environmentally sustainable lodge. The main drive of the lodge is conservation of wildlife and vegetation.

**Requirements for the Field Guide**
- FGASA Level 2 Guide qualification
- FGASA Full or Back-Up Trails Guide qualification
- FGASA Advanced Rifle Handling qualification
- Business Competency certificate
- Up-to-date First Aid
- Valid driver’s license with 4x4 experience
- Up-to-date PDP
- Computer literacy
- Passion for hospitality, conservation and sharing the wonders of the wild
- High standards of service excellence and attention to detail
- Proficient in English
- Photographic ability and editing skills advantageous
- Knowledge of Afrikaans or isiXhosa advantageous
- Excellent written and verbal communication skills
- Excellent teamwork skills
- Commitment to ongoing self-improvement and knowledge development

**Requirements for the Assistant Lodge Manager**
- Minimum 3 years’ head of department experience in 5 star lodge environment
- Passion for hospitality and conservation
- High standards of service excellence and attention to detail
- Proficient in English
- Knowledge of Afrikaans advantageous
- Working knowledge of POS systems
- Working knowledge of food and beverage management systems
- Excellent organizational skills
- Excellent written and verbal communication skills
- Excellent leadership and teamwork skills
- Experience of people management
- Ability to solve problems under pressure
- Commitment to keeping up to date with trends and developments in hospitality, travel and tourism

**Requirements for the Reservations Manager**
- 3-5 years of experience in reservations within the hospitality industry
- Knowledge and hands-on experience of PAN Hospitality software preferred
- Excellent written and verbal English
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Willingness to work in a remote, lodge-based setting
- Additional customer service experience advantageous
- Microsoft Excel proficiency advantageous

**Package on offer**
- Live-in/ Live-out
- Remuneration and benefits will be market-related and in accordance with experience and qualifications