Guest Manager at Alphabet Apartments Bv

3 weeks ago


Cape Town, South Africa Alphabet Apartments Full time

**Job Opening: Guest Manager at Alphabet Apartments BV**

Are you a sociable and compassionate individual with verbal and written English skills? Would you like to work with international guests in a young and dynamic team? The position of
Guest Manager at Alphabet Apartments BV, based in the Netherlands, could be the
opportunity you're looking for.

**What do we offer?**

As a Guest Manager, you will be part of a team alongside two other Guest Managers, two Bookings Managers, and the owner. Your role will involve providing service to ensure the
satisfaction of our guests during their stay in our short-term apartments. This
is a full-time job with the possibility of remote work. Compensation is based
on hours worked, and there is potential for commission in the future.

**Contract conditions**

This is a service contract position based on fulltime hours (45hours/week).

**What are we looking for?**
- A degree in Tourism or Hotel school
- Excellent verbal and written English and South African skills
- Minimal 1 year of experience with costomer service in the hospitality
- Having an inverter or another redundant system to cover the power outages
- Sociability and customer service orientation
- Ability to set clear boundaries with both customers and yourself.

**Responsibilities**

As a Guest Manager, you will be responsible for communication with guests from booking to check-out. You will manage new reservations and promptly address any issues, consulting
with other departments if necessary. Your goal will be to ensure the comfort
and safety of our guests in our short-term flats while also taking care of your
own boundaries and those of the company.

**We offer**
- Opportunity for remote work with a fun team
- Compensation based on hours worked, with the possibility of commission in the future

**Employment type**
Full-time

**Compensation**
Per month

**Language requirement**
English

**Schedule**
Full-time with weekend availability

**Expected start date**
15-02-2024

description? Let us know through a message

**Job type**
Freelance

**Salary**: R17000-R20000 (based on experience) per month

**Language**

English (mandatory)
South African

**Salary**: R17,000.00 - R20,000.00 per month

Application Question(s):

- Do you have an invertor at home or other redundant system to prevent power outage?

**Education**:

- Bachelors (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)



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