On Call Technician

3 weeks ago


Johannesburg, South Africa HeadHunters Full time

**Reference**
- PE001440/VD**Sector**
- Information Technology**Location**
- Gauteng, JHB - Northern Suburbs**Salary Interval**
- Monthly**Package**
- None-negotiable**Description**

**Requirements**:

- Valid drivers license essential.
- Microsoft Desktop Certifications - MCSE/ MCITP (or similar).
- Network setup and maintenance experience.
- Backup setup, maintenance and restore experience.
- 3 - 5 years in same / or similar role.

**Technical requirements**:

- Communicating clear technical information to Service desk staff when assisting with errors on site.
- Checking your calendar and collecting required information for your call outs so that you will be on site at clients at the scheduled times.
- Daily, weekly, monthly tickets to be completed at the prescribed times, with accurate time, information, and spelling / grammar.
- Tickets are to be updated daily with work notes or discussions with the client.
- Time spend to be recorded accurately on every ticket.
- Billing notes to be done accurately, and professionally.
- Ensuring that all communication is checked to spelling and grammar mistakes.
- Ensure that your tickets are resolved in a timeous manner so that billing gets completed as soon as errors has been resolved.
- Perform PC Audits for clients and collate data in templates.
- Basic network cabling.
- Provide full hardware level support on workstations.
- Provide full desktop software level technical support for Windows and Office.
- Configure ADSL Routers in both router and bridge mode.
- Configure Wireless Access Points.
- Troubleshooting of physical network failures.
- Troubleshooting of Server failures and escalation to server team as required.
- Creation of users on Windows.
- Installation and setup of workstations.
- Joining workstations to Active Directory managed domains.
- Installation of Servers into cabinets.
- Installation of VOIP phones.
- Installation of network devices.
- Installation of both USB and network Printers.
- Troubleshooting of both USB and network Printers.
- Administering rights and permissions for shared printers.
- Administering rights and permissions for network shares.
- Setting up VPN Connections on workstations.
- Moving of servers between physical locations.
- Disassembling and clean ups of server cabinets.
- Configuring Exchange/ Office 365/ Pop/ IMAP mail on Android/ Nokia/ Blackberry/ iOS cellphones and tablets.
- End user training.
- 3rd party software installations - NO maintenance.
- PC Support maintenance tasks.
- Check client backups.
- Ensure anti-virus is deployed and updated across network.
- Attend to all desktop level client requests on your weekly visits.
- Advising client on potential risks at their sites.

**Other administrative duties**:

- Ticket management.
- Tickets are to be updated daily with work notes or discussions with the client.
- Time spend to be recorded accurately on every ticket.
- Billing notes to be done accurately, and professionally.
- Ensuring that all communication is checked to spelling and grammar mistakes.
- Ensuring tickets are addressed before the specified time to ensure that tickets don’t exceed the SLA threshold and breaches occur.



  • Johannesburg, South Africa SUNROSE ON LINE (PTY) LTD Full time

    Job Title: Air Conditioner Installer and Technician with PDP Company Name: Sunrose Online / Blu'StAr Aircons Location: 8 Data Crescent Unit 20, Gold Reef Office Park Ormonde, Gauteng 2091 South Africa **Responsibilities**: - Install, inspect, and maintain air conditioning systems - Diagnose and repair electrical and mechanical faults in HVAC systems -...

  • IT Technician

    16 hours ago


    Johannesburg North, South Africa Curro Holdings Ltd Full time

    **Reference Number** - 15862 **Closing Date** - 2023-03-10 **Location** - Johannesburg North **Position Type** - Permanent **Job Title** - IT Technician **Availability / Start Date** - 1 June 2023 **Synopsis** - You may have taught at the rest, now come and teach at the best. Curro embraces employees who are driven, creative and have a desire to learn...

  • Nrc Headoffice

    1 month ago


    Johannesburg, South Africa National Renal Care Full time

    National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Senior IT Technician. ROLE SUMMARY The...


  • Johannesburg North, South Africa ORB Diagnostics Full time

    Field service technician (Medical and Laboratory equipment ) Salary range: R180kpa + Petrol reimbursement for business travel+ cell phone allowance **Field Service technician** Primarily focused on servicing, calibrating, repairing, installing, demoing, training and delivering point for care/laboratory equipment and consumables which requires travelling...


  • Johannesburg, South Africa Fidelity Services Group Full time

    **POSITION**: Service Technician - Bryanston **JOB REQUIREMENTS & OTHER ATTRIBUTES**: - Valid driver’s license essential - Must be PSIRA registered (Grade C) - Knowledge of Listener advantageous - Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems **QUALIFICATIONS & EXPERIENCE**: - Matric - Minimum 4 years’ experience as an alarm...


  • Johannesburg, South Africa Pronto Labour Team Full time

    **3 MONTH FIXED TERM CONTRACT -** **MAINTENACE TECHNICIAN -** **Benoni area, **East Rand, Gauteng **3 MONTH FIXED TERM CONTRACT -** **MAINTEANCE TECHNICIAN** - Qualified Artisian - Matric or equivalent - **Mechanical & Electrical knowledge - COMPULSORY**: - Knowledge of** H&S**: - Minimum 3 Year's Working experience: **Machinery & Equipment Repairs &...


  • Johannesburg, South Africa Smart Worx Group Full time

    A leading IT service provider in the North of Johannesburg is looking to hire a freelance IT technician. **Duties and Responsibilities**: Their main responsibility would be to diagnose, repair, troubleshoot and maintain computer and software systems. Their duties may include but are not limited to, repairing and/or replacing damaged hardware, performing...


  • Johannesburg, South Africa Traction Battery Services Full time

    **Air Conditioning Technician** **Duties**: - Installation of: - HVAC units - Components of HVAC ductwork including: - Flexible tubing - Sheet metal - Troubleshoot and repair HVAC units. - Install or repair electrical connections to HVAC components. - Install, inspect, maintain, modify, and repair a wide variety of: - Heating - Ventilating - Air...


  • Johannesburg North, South Africa ORB Diagnostics Full time

    Field service technician (Medical and Laboratory equipment ) Salary range: R180kpa + Petrol reimbursement for business travel+ cell phone allowance **Field Service technician** Primarily focused on servicing, calibrating, repairing, installing, demoing, training and delivering point for care/laboratory equipment and consumables which requires travelling...

  • Senior Technician

    4 weeks ago


    Johannesburg, South Africa Job Crystal Full time

    -South Africa, Gauteng *** - R20000 - R22000 Per Month **Area**: South Africa, Gauteng **Sector**: IT / Computers / Software Posted: 16 February 2024 **Job Details**: A payment solutions provider is looking for a Senior Technician to support the operations department and perform to the best of your abilities all duties and responsibilities reasonably...


  • Johannesburg, South Africa Sedna Industrial IT Solutions Full time

    An excellent and challenging opportunity exist for a dynamic and experienced Technician to join Sedna and provide support services at the Sedna Head Office and for designated Sedna sites. We seek an experienced IT Support Technician with a strong focus in Service Delivery and Customer Experience to join our existing team, to help maintain and improve the...


  • Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Western Suburbs - R 12 000 - R 15 000 Monthly Cost To Company (Negotiable) An Office Automation company based in the West Rand is currently seeking a Technician for installations, maintenance and service of PABX, CCTV, also network systems and liaising with customers. **KEY PERFORMANCE AREAS**: - Installation of PABX, CCTV & Network...

  • Technician

    4 weeks ago


    Johannesburg, South Africa iOCO Full time

    JOBNUMBER **iOCO03052** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: Yearning for More in Your Career? Explore Possibilities. We are seeking a **Technician **to join our team. As a Technician, you'll play a crucial role in ensuring the smooth operation and optimal performance of computer systems...

  • Junior IT Technician

    1 month ago


    Johannesburg, South Africa Anova Health Institute NPC Full time

    Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most._ - We are looking for an experienced _**_Junior IT Technician_**_ is responsible for the maintenance of an electronic health strengthening system (prescriptions) and support users...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Our client, a prominent player in the Security/CCTV industry, is seeking a dedicated and skilled Site Technician to join their team. With a strong commitment to providing cutting-edge security solutions, our client values expertise, professionalism, and dedication to customer satisfaction. Job Description: As a Site Technician, you will play a vital role in...


  • Johannesburg, South Africa Isilumko Staffing Full time

    Our client, a prominent player in the Security/CCTV industry, is seeking a dedicated and skilled Site Technician to join their team. With a strong commitment to providing cutting-edge security solutions, our client values expertise, professionalism, and dedication to customer satisfaction.Job Description: As a Site Technician, you will play a vital role in...


  • Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Our client, a prominent player in the Security/CCTV industry, is seeking a dedicated and skilled Site Technician to join their team. With a strong commitment to providing cutting-edge security solutions, our client values expertise, professionalism, and dedication to customer satisfaction.Job Description: As a Site Technician, you will play a vital role in...


  • Johannesburg, South Africa AVI Limited Full time

    The **Coffee Importers and Roasters Organisation (CIRO)** is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South...


  • Johannesburg, South Africa Recruitment Legends Full time

    **Job Title**: Service Sales Technician **Qualifications** Preference to technical qualifications: Electrical or Millwright trade. Experienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, or other Industrial equipment selling to industrial markets: E.g., Food, plastics, woodwork, medical, automotive,...


  • Johannesburg, South Africa CAP Security Systems Full time

    We are looking for a Gate Automation Technician with experience doing steel work to join our team. **Responsibilities** - Attend to service calls and installations as set out on a daily/weekly schedule. - Troubleshoot and repair onsite faults on sliding gate motors, swing gate motors and boom barrier operators. - Troubleshoot and repair faults on electronic...