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Financial Services Trainer

1 month ago

Durban, South Africa Careerbox CCI Full time

An experienced Financial Service (Insurance) Trainer is required to deliver training in line with the company and client objectives. To learn and continuously improve the content and delivery styles required to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses with exceptional product and skills knowledge.

**Duties & Responsibilities**
- Facilitate Training group as per Client curriculum requirements
- Multi skill into different campaigns and accounts required to be delivered from various industries
- Conduct Training Needs Identification as per project requirements and report findings
- Attend Quality Calibration sessions and ensure variance is less than 5%
- Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers
- Take Calls for minimum 4 hours each month
- Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date
- Attend Trainer Certification programmes - internal/external

Self-upskill on Industry updates and relevant knowledge

**Here’s what you’ll need**:
**Skills and Competencies**:

- Facilitation Skills
- Communication skills
- Interpersonal skills
- Influencing skills
- Detail orientation
- Microsoft Office

**Experience, Knowledge and Qualifications**:

- Must have a min of 2 years trainer experience
- Must have Min 1-year Financial Service/Insurance training experience

To **apply**, send us a copy of your updated CV.

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