Claims Administrator
2 weeks ago
To effectively and efficiently handle all claims and claims queries that come through for processing. Providing a first class service at all times.
Key Responsibilities:
- To assess each claim on the insurance administration system and identify the type of claim
- Assess the validity of the claim and documentation
- Notify/Communicate to the insurers and brokers possible Invalid claims
- Assure capturing of claims are done accurately and correctly
- Assure all criteria is met to pay the claim
- Assure the quality of feedback (written and verbal) to brokers and clients
- Attend to both inbound & outbound call queries.
- To ensure claims workflow and procedures are adhered to.
- Asses claims for possible fraud risks
- Attend identified training sessions as and when arranged.
- Establish and complete claim financials.
Skills and Competencies:
- Excellent verbal and writt en communication skills
- High attention to detail
- Good follow up skills
- Excellent interpersonal skills
- Friendly
- Customer focused
- Neat and organized
- Ability to take ownership of claims assigned to individual.
NB MUST HAVE RE
**Job Types**: Full-time, Permanent
**Job Type**: Permanent
**Salary**: Up to R25,000.00 per month
**Experience**:
- Administrative office procedures, practices and equipment: 5 years (required)
License/Certification:
- RE Certification (required)
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