Facilities Manager

2 weeks ago

Johannesburg, South Africa CBRE Excellerate Full time

**CBRE Overview**:
**Role Overview**:
**Client Contract Management**:

- Establish clearly defined and measurable service output to meet client business needs.
- Monitor service delivery to client via customer satisfaction survey, audits, supplier evaluations, feedback from property standards and client evaluations.
- Maintain standards of service against CBRE Excellerate business process & SLA.

**Manage Staff**:

- Develop and cross train staff to create a multi-skilled resource base.
- Manage individual performance productivity, efficiency through setting objectives, counseling and ensuring ongoing development.
- Maintain work performance and standards of conduct in line with policy and legislation, taking corrective and/or disciplinary action as necessary.
- Monitor performance output of supplier’s staff against formal contract and Service Level Agreement (SLA’s) taking relevant/corrective action to resolve any delivery inefficiencies.
- Maintenance of staff discipline
- Training plans approved.
- Code of conduct upheld.
- Improvement plans in place.

**Security Management**:

- Ensure compliance with client and CBRE Excellerate security standards.
- Monitor security systems and procedures.

**Manage financial performance**:

- Monitor contract performance against budgets.
- Establish ongoing budget requirement capable of supporting both client and business objectives.
- Develop suitable initiatives capable of ensuring client savings and business requirements.
- Track expenses against forecasts / budget.
- Identify and inform of potential expense exposure.
- Identify and implement potential savings.
- Comply with procurement standards.
- Effective inventory control.

**Maintenance Systems**
- Manage required preventative planned maintenance for site equipment.
- Ensure adherence to required standards.
- Ensure compliance to Regulatory requirements.

***Health and Safety**:

- Establish & maintain awareness of both business and client Health & Safety policies, procedures & legislation.
- Working knowledge of the Occupational Safety and Health Act to ensure that working practices comply with the legislation.
- Identify and inform to potential exposure on safety and environmental act.

**Manage site technical services**:

- Supply / Control / Maintain / Manage non - production related site equipment which can include.
- Steam.
- Compressed Air.
- Municipal and borehole water.
- HVAC and Refrigeration.
- Site assets, building and grounds.
- Electrical equipment.
- Electricity and Generators.
- Handling equipment/hoists.
- Dock levelers.
- Waste water and effluent.
- Steam and condensate reticulation.

***Manage and Control 3**rd** Party suppliers**:

- Catering.
- Cleaning.
- Security.
- Ensure 3rd Party Suppliers comply with delivery requirements.
- Supplier Performance measures completed.

***Projects**:

- Feasibility study.
- Project plan (mechanical).
- Implementation of project plan.
- Track expenses against the budget.
- Technical support.

**Reporting**:

- Operations.
- Finance.
- EHS.
- SLA.

**Required Competencies**:

- Sound Communication Skills.
- PC Skills.
- Team Development.
- Coaching Skills.
- Strategic Orientation.
- Business Acumen.
- Planning and Organising.
- Performance Focused.

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