Grant Administrator

2 weeks ago

Johannesburg, South Africa Affirmative Portfolios Full time

**Office Administration**
**JHB South ~ JHB East ~ JHB Central ~ JHB North ~ JHB West***:
**Grant Administrator - Johannesburg - Salary Market related**

**Purpose**:
The main purpose of the Administrator is to provide administrative and coordination support to the Grant Officer Executive and facilitate effective communication with stakeholders and supporting the implementation of the Residential Rent Relief Programme for Social Housing.

Key stakeholders the Administrator will engage with are:

- Social Housing Institutions and Other Delivery Agents
- Tenants
- Service Providers
- Staff
- Sector stakeholders

**Responsibilities**:
Support and Coordination
- Assist the Grant Officer in implementation of tasks.
- Prepare submissions to be routed for payment.
- Update and maintain grant registers and accompanying schedules.

Stakeholder Relationship Management
- Represent SHRA on first contact by responding to communication professionally.
- Respond to queries by stakeholders.
- Resolving stakeholder queries and complaints by receiving the query or complaint, evaluating the cause, and recommending a solution, and escalating where required.
- Maintain a record of queries and engagements, outlining the date, the nature, steps needed or taken to resolve and status.

General Administration
- See to queries received, sorting, and redirecting correspondence, drafting responses and following up on correspondence daily.
- Performing quality control of all documentation being submitted by reviewing all documents, checking for accuracy, relevance, and completeness, returning for amendment, and addressing recurring issues by escalating to the Grant Officer.
- Manage that all documentation is drafted accurately within turnaround time, filed securely within defined standards and confidentiality is maintained on an ongoing basis.
- Track routing of documents by creating and maintaining a register of documents received and distributed daily.
- Follow-up with beneficiaries post grant award.

**Qualifications & Experience**:

- A Degree in Finance, Business Administration or similar field is preferred.
- Relevant computer literacy user of the Microsoft Suite with emphasis on MS Excel, Word, and Outlook
- Excellent written and verbal communication skills in English.
- 5 years administrative experience
- 2 years Public Sector experience preferred.

**Competencies, Skills, and Knowledge**:
**Technical Competencies**

Generic
- Contractor/Service Provider Management
- Cost Benefit Analysis
- Needs Analysis
- Public and Private Partnering
- Policy and Procedure Development and Implementation
- Resource Management

Administration
- Administration Support
- Facilities and Office Management
- Minute Taking

Record Keeping and Storage

Scheduling and Coordination

Corporate Governance
- Council Administration
- Council Compliance
- Governance

Data Management
- Data Analysis
- Data Capture
- Data Interpretation
- Database Management
- Data Storage and Protection

Finance
- Budgeting and Budget Management
- Creditor Control
- Financial Management

Grant Management

Grant Administration
- Grant Allocation

Grant Payment Management

Information Technology
- IT Use

Management Information and Business Intelligence
- Management Information Reporting
- Urban Design and Planning

Marketing and Communication
- Environmental Responsiveness and Reputation Management
- Event Management
- Market Research and Analysis
- Marketing and Communication Planning and Implementation
- Public Affairs and Relations

Programme and Project Management
- Project and Programme Scope Definition and Management
- Project Development and Construction
- Project Feasibility
- Project Financial Management
- Project Management
- Project Stakeholder Analysis and Diagnosis

Research
- Research Analysis
- Research Design
- Research Implementation
- Research Output

Risk and Compliance
- Auditing
- Evaluation
- Awareness and Expertise
- Monitoring
- Quality Control
- Risk Mitigation and Management
- Regulatory Enforcement

Supply Chain
- Acquisition Management
- Asset Management
- Contract Management
- Demand Management
- Disposal Management
- Logistics Management

**Service Competencies**
- Concern for Others
- Customer/Citizen Service and Orientation
- Environmental Awareness
- Networking
- Political Intelligence
- Relationship Management
- Stakeholder Engagement
- Team Player

**Generic Competencies**
- Accuracy, Precision and Attention to Detail
- Action Orientation
- Assertiveness
- Communication -Verbal
- Communication -Written
- Compliance
- Conflict Resolution and Resilience
- Contextual Application
- Decision Making
- Diligence
- Diversity
- Drive to Deliver
- Ethics and Integrity
- Influencing
- Planning and Organising
- Problem Analysis, Solving and Trouble Shooting
- Professionalism
- Resilience
- Self-Management and Maturity

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