Head of Personal Shopper Program
4 months ago
We're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great
The position reports to the Head of Business Development.
**Your responsibilities will include**:
Own the evolution of the Personal Shopper Program; including the proposition to Personal Shoppers and supporting technology.
Develop and implement strategies to drive recruitment and retention of Personal Shoppers.
Establish scalable processes and oversee operational improvements to meet business objectives and scale the Personal Shopper business and operations from pilot to nationwide programme.
Own and manage the P&L of the vertical to drive Personal Shopper and customer satisfaction; frequency and manage unit economics.
Lead development of technology and tools to support Personal Shoppers; sales and operations.
Collaborate cross-functionally with other teams including Marketing, Operations, Customer Service, Retail, Marketplace, Finance, Product and Engineering.
Stay up-to-date with industry best practices in e-Commerce and direct sales to ensure strategy remains cutting-edge.
Evaluate, launch and manage partnerships as needed, including with suppliers and funders.
Lead a team to drive performance.
**Attributes required**:
Strong commercial acumen
Strategic thinker; able to build a vision for the vertical and translate this vision into a roadmap and operational plans
Deep understanding of township markets in South Africa
Solutions-oriented executer; can-do attitude; self-motivated
Strong data analysis, manipulation and reporting skills
Strong problem solving skills and solutions orientated
Analytical; uses data to inform decisions
Comfortable with change and excellent team player
**Qualifications and experience**:
Bachelor's degree in Business, Marketing, or a related field. An MBA or related advanced degree is advantageous.
7 years commercial experience.
3 years leading a team.
Experience in townships, rural areas and informal markets.
Experience in direct sales advantageous.
Experience presenting to senior managers and the C-suite.
Experience in the tech sector / building a product from the ground up advantageous.
**The Environment**:
- commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.
**We seek to Employ an Extra Ordinary Mind who**:
is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
-
Senior Shopper Manager
4 months ago
Cape Town, South Africa Johnson & Johnson Full timeDescription Kenvue is currently recruiting for: **Senior Shopper Manager** This position reports into the Head of Execution Excellence and is based in Cape Town, South Africa. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands -...
-
Shopper Manager
3 months ago
Cape Town, South Africa Johnson & Johnson Full timeDescription recruiting for: **Shopper Manager** This position reports into the **Head of Execution Excellence** and is based in **Cape Town, South Africa.** *** **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including...
-
Head of Programs
4 weeks ago
Cape Town, South Africa RareCruit Full timeRole Summary:The Head of Programs will lead the planning, development, and execution of the organization's programs. This role involves strategic oversight, ensuring alignment with organizational goals, managing program staff, and driving successful outcomes. The Head of Programs will work closely with internal and external stakeholders to ensure programs...
-
Head of Programs
3 weeks ago
Cape Town, South Africa RareCruit Full timeRole Summary: The Head of Programs will lead the planning, development, and execution of the organization's programs. This role involves strategic oversight, ensuring alignment with organizational goals, managing program staff, and driving successful outcomes. The Head of Programs will work closely with internal and external stakeholders to ensure programs...
-
Head of Programs
4 weeks ago
Cape Town, South Africa Adzuna ZA B C2 Full timeRole Summary:The Head of Programs will lead the planning, development, and execution of the organization's programs. This role involves strategic oversight, ensuring alignment with organizational goals, managing program staff, and driving successful outcomes. The Head of Programs will work closely with internal and external stakeholders to ensure...
-
Head of School Program
4 months ago
Cape Town, South Africa Paradigm Recruitment Full time**Head of School Programme - Tyger Valley, Bellville** **Western Cape Holiday and Saturday School Programme** **R30, 000 - R32, 000 CTC** The Head of Program is a senior leadership position (GCC) responsible for overseeing the management, planning, implementation, and evaluation of all program activities. The role requires team leadership and development...
-
Head of School Program
3 months ago
Cape Town, South Africa Paradigm Recruitment Full time**Head of School Programme - Tyger Valley, Bellville** **Western Cape Holiday and Saturday School Programme** **R30, 000 - R32, 000 CTC** The Head of Program is a senior leadership position (GCC) responsible for overseeing the management, planning, implementation, and evaluation of all program activities. The role requires team leadership and development...
-
Head of Execution Excellence
3 months ago
Cape Town, South Africa Kenvue Full time**Head of Execution Excellence**-2307009125W Description Kenvue is currently recruiting for: Head of Execution Excellence This position reports into the Customer Director: South & Sub-Sahara Africa and is based in Cape Town, South Africa. **Who we are** At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of...
-
Outbound Sales Agent
4 months ago
Cape Town, South Africa Takealot Group Full timeJoin an exciting new team within Takealot. The Takealot Personal Shopper team has a mission to make Takealot more accessible to customers in townships. The Outbound Sales Agent is responsible for recruiting Personal Shoppers. They need to be a dynamic brand ambassador for Takealot and able to communicate the benefits of the programme and answer any...
-
Product Manager
4 months ago
Cape Town, South Africa PayFast Full timePayfast by Network, together with the DPO Group, is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade...
-
Head of Programmes
4 months ago
Cape Town, South Africa Recruitment Matters Africa Full timeOur client is looking for a Head of Programs. This role is responsible for the overall planning, execution, and delivery of the organization's programs. This includes developing and managing the program portfolio, ensuring that programs are aligned with the organization's strategic goals, and overseeing the work of program managers and other staff. The Head...
-
Program Director
2 weeks ago
Cape Town, Western Cape, South Africa RareCruit Full timeHead of ProgramsRareCruit is seeking a seasoned professional to lead our programs, driving strategic oversight and ensuring successful outcomes.Key Responsibilities:Develop and implement program strategies aligned with organizational objectives.Oversee the management of all program activities, including planning, execution, and evaluation.Lead and mentor...
-
Senior Operations Program Manager, Mfn, 3p
4 months ago
Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full timeBachelor’s degree or equivalent certification in (Industrial) Engineering, Operations, Business Administration, or a related field - Experience in Supply Chain, Logistics, Manufacturing and/or in any transferable project management - Experience and understanding start-up operations - Experience working cross functionally with tech and none-tech teams -...
-
Marketplace Program Manager, 3p Marketplace
4 months ago
Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full timeBachelor degree - Program or project management experience - Excel knowledge - Experience defining program requirements and using data and metrics to determine improvements - Experience defining and implementing process improvement initiatives Today, more than 60% of the items sold in Amazon’s stores globally are from independent sellers — most of which...
-
Program Manager, Fees and Pricing, 3p Marketplace
3 months ago
Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full timeBachelor degree in finance, engineering, statistics or related technical or quantitative field - Program or project management experience - Advanced Excel knowledge and basic SQL - Experience defining program requirements and using data and metrics to determine improvements - Experience defining and implementing process improvement initiatives Today, More...
-
Personal Assistant to the Head Butler
6 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeJob Title: Butler AssistantAt Crew Life at Sea, we are seeking a highly skilled and experienced Butler Assistant to join our team. As a Butler Assistant, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.Key Responsibilities:Assist the Head Butler in delivering exceptional...
-
Program Director
2 days ago
Cape Town, Western Cape, South Africa RareCruit Full timeProgram Leadership OpportunityRareCruit is seeking a seasoned professional to lead the planning, development, and execution of our programs. As the Head of Programs, you will be responsible for strategic oversight, ensuring alignment with organizational goals, managing program staff, and driving successful outcomes. This role requires strong leadership,...
-
Program Analyst
3 months ago
Cape Town, South Africa U.S. Department of Justice Full timeSummary This position is located in the Drug Enforcement Administration (DEA), Cape Town, South Africa Resident Office. This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agency Current federal employees of this agency. Clarification from the...
-
Program Manager
3 months ago
Cape Town, South Africa Kamo Placements Full time**JOBS DESCRIPTION** - Program Managers need to be professional specialists with a significant level of expertise, exercising independent professional responsibility and discretion in the specific program they are responsible for. - Work will require professional expertise and/or experience to develop and implement revised or new...
-
Program Manager
4 months ago
Cape Town, South Africa H&S Labour Brokers Full time**YOUR** **KEY RESPONSIBILITIES INCLUDE**: - Program Managers need to be professional specialists with a significant level of expertise, exercising independent professional responsibility and discretion in the specific program they are responsible for. - Work will require professional expertise and/or experience to develop and implement revised or new -...