Product Manager

4 months ago

Cape Town, South Africa PayFast Full time

Payfast by Network, together with the DPO Group, is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and internationally.

We are on the hunt for a **Product Manager - In Person payments** reporting to the **Head of Product.**

**About the team**

A winning team that operates on the foundation of a Vision, Values, Integrity, and Innovation. A team that is results-driven but embraces creativity. A supportive culture that encourages engagement and collaboration.

**About you**

In your role, you will oversee one of our newest payment channels and product lines i.e., in Person payments. As product manager for In Person payments you will be responsible for scoping development for the new product line and drive its implementation and launch, as well as be the go-to person for both internal and external stakeholders. The payment channel will not only need scoping and implementation of payment features but also several new value-added services.

You’ll fit in perfectly with our culture if you:

- Get energised by a fast-paced environment
- Cherish a good work-life balance
- Are adaptable and don’t mind a bit of chaos now and again
- Regard collaboration as an essential part of getting the job done
- Pride yourself as being a self-starter who doesn’t lack motivation
- Don’t need to be micromanaged
- Take feedback well and use it for self-improvement
- Welcome change and new ideas
- Value the importance of diversity

**What you'll be doing**
- Prioritise and define the roadmap for In Person Payments
- You will develop and prioritise a roadmap and define quarterly goals that are in line with the overall business strategy.
- Identify product requirements.
- Work with business stakeholders to identify and analyse opportunities to improve our In Person payment products and translate these into clear user stories for your team.
- Own the product backlog for In Person payments.
- Build and prioritise the product backlog ensuring the team is working on the biggest problems and opportunities.
- Collaborate closely with engineers, infrastructure teams, internal stakeholders, and partners to identify opportunities, develop effective solutions, and deliver them across the finish line. Prioritise different problems, making sure that imminent problems are resolved first, but the long-term is also taken care of.

**What you'll need**
- Degree or Relevant experience
- Strong Payments Background: Experience with payments and a good understanding of local and international payments is a requirement. EMV knowledge is a big advantage.
- You can make strategic choices, taking into consideration not only business needs but especially the technical needs as well as the needs of the team.
- Excellent communication skills with the ability to convey product strategy to both technical and nontechnical audiences.
- Familiar with retail and/or Hospitality and/or Food sectors and their payment journeys specificities
- Project Management: Familiar with various project management techniques and philosophies.
- Flexibility: As the ‘go to’ person, the Product Manager must wear many hats. Comfortable working in a very dynamic environment.
- Communication: Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management, both inside and outside of Payfast.
- Results Oriented: Proven record of high performance managing complex initiatives to achieve outstanding results
- Highly Motivated Mindset determined on Execution and Delivery
- Flexible, proactive, and self-motivated with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with mínimal supervision
- Ability to prioritize when under pressure
- Results driven discipline.
- Highly collaborative team player with a positive attitude
- Excellent communicator (written and verbal, formal and informal)
- Adept and experience at dealing with customers
- Project, Program and Product management knowledge, with extensive experience working on product operations
- Innovative and demonstrates thought leadership
- Experience in working effectively with global, cross-functional teams, experience working in Agile

**About us**

PayFast was founded in 2007 and has grown into one of South Africa’s leading online payment gateways. The DPO Group, which includes DPO Africa, PayGate, PayFast and SiD Instant EFT, is the largest and the fastest-growing African payment service provider, operating in 21 countries and working with more than 60,000 active merchants across the continent. In 2021, DPO Group was acquired by Network International. Our combined resources and expertise are benefiting merchants and online shoppers

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