Housekeeper

3 months ago

Johannesburg, South Africa Lungelihle Trading Enterprise Full time

Hospitality cleaners, often referred to as housekeeping staff or janitors in the hospitality industry, play a crucial role in maintaining cleanliness and hygiene standards in hotels, resorts, restaurants, and other hospitality establishments. Their duties typically include:
1.Room Cleaning:

- **Guest Room Cleaning: Clean and sanitize guest rooms, including changing bed linens, vacuuming carpets, dusting surfaces, and cleaning bathrooms.
- **Bed Making**: Properly make beds with fresh linens and ensure the presentation is neat and tidy.
- **Bathroom Cleaning**: Scrub and disinfect toilets, sinks, showers, and bathtubs. Refill toiletries and replace towels.

## **2. Public Area Cleaning**:

- **Lobby and Common Areas**: Dust and polish furniture, vacuum carpets, mop floors, and ensure the cleanliness of all public spaces.
- **Restrooms**: Clean and disinfect public restrooms, replenish supplies, and ensure they are always presentable.
- **Corridors and Hallways**: Keep hallways clean, free of debris, and vacuumed regularly.

## **3. Laundry Duties**:

- **Linen Handling**: Collect used linens, towels, and other laundry items from rooms and public areas.
- **Laundry Processing**: Operate washing machines, dryers, and ironing equipment. Fold and store clean linens.

## **4. Waste Management**:

- **Trash Removal**: Empty trash bins in guest rooms, bathrooms, and common areas. Replace liners and properly dispose of waste.
- **Recycling**: Sort recyclable materials and ensure they are disposed of according to the property's guidelines.

## **5. Inventory and Supply Management**:

- **Restocking Supplies**: Ensure guest rooms and public areas are stocked with necessary supplies such as toiletries, towels, and cleaning materials.
- **Inventory Control**: Monitor stock levels of cleaning supplies and linens, and report needs to the supervisor.

## **6. Maintenance Reporting**:

- **Damage Reporting**: Identify and report any damages, maintenance issues, or safety hazards in guest rooms or public areas.
- **Light Repairs**: Perform minor repairs like changing light bulbs or tightening loose fixtures if required.

## **7. Guest Interaction**:

- **Customer Service**: Interact politely with guests, respond to requests, and provide assistance when needed.
- **Confidentiality**: Respect guests’ privacy and maintain confidentiality regarding their belongings and personal information.

## **8. Adherence to Safety and Sanitation Protocols**:

- **Health and Safety Compliance**: Follow all health and safety regulations, including proper use of cleaning chemicals and equipment.
- **Sanitation Standards**: Maintain high standards of cleanliness to ensure guest safety, particularly in light of public health concerns such as COVID-19.

## **9. Team Collaboration**:

- **Coordination**: Work closely with other housekeeping staff and departments, such as maintenance and front desk, to ensure seamless operations.
- **Training**: Participate in ongoing training to stay updated on new cleaning techniques, products, and safety protocols.

## **10. Special Projects**:

- **Deep Cleaning**: Perform deep cleaning tasks such as carpet shampooing, upholstery cleaning, and window washing on a scheduled basis.
- **Event Preparation**: Assist in preparing rooms and public areas for special events or high-occupancy periods.

These duties may vary slightly depending on the specific role and establishment, but they form the core responsibilities of hospitality cleaners.

**Job Types**: Full-time, Permanent

Pay: From R4 000,00 per month

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