Broker Administrator
6 days ago
Who are we?
- Grade 12/Standard 10/NQF 4
- RE 5
Minimum Experience
- Exposure to the broker or dealer servicing environment
- Minimum of 2 years of broker/dealer sales or administration and client services.
Deliverables include, but not limited to
- Assist with amendments to client’s policies
- Provide brokers with constant feedback on queries Competencies Required
- Above average computer literacy in MS Word and Excel
- Above average numeric skills
- Analytical
- Must be highly proficient in dealing with clients at all levels
- Excellent verbal and written communication skills
- Fluent in Afrikaans & English - both verbal and written
- Attention to detail
- Self-motivated
- Problem solving skills and solution oriented
- Flexibility
- Ability to multi-task and cope with pressure
- Commitment to personal and team goals
- Professionalism
- Presentable
- Good negotiating skills What will you do?
Under limited supervision, provides key support for functional groups, including performance of a wide variety of specialised clerical functions involving compiling and arranging data, making computations, laying out and preparing reports, processing and coding documents and maintaining specialised and comprehensive records and filing. Sets up and prepares statistical reports. Resolves discrepancies and may communicate with a variety of administrative and professional employees within and outside the company. Knowledge and Skills Processing transactions and conduct simple calculations Record keeping; filing and maintenance of databases Maintain work standards and quality verification Data Collection and processing of transactions Procedures Knowledge Personal Attributes Plans and aligns - Contributing independently Interpersonal savvy - Contributing independently Communicates effectively - Contributing independently Optimises work processes - Contributing independently Core Competencies Being resilient - Contributing independently Collaborates - Contributing independently Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Turnaround time
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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