Internship - Service Desk Technician

**Service Desk Technician **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

Job Title: Service Desk TechnicianWe are currently seeking an experienced Service Desk Technician to join our dynamic Support Hub team in Gauteng. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and resolving complex technical issues.Main Responsibilities:Providing first, second- and third-line...

**Role** - Professionally respond to and assist with all customer queries - Remain courteous, tactful, honest and professional in all communication with other parties - Remain calm and collected in adverse situations - Be alert to deteriorating customer-service within the environment and intervene directly or by escalation. - Telephonically and remotely...

**Role** - Professionally respond to and assist with all customer queries - Remain courteous, tactful, honest and professional in all communication with other parties - Remain calm and collected in adverse situations - Be alert to deteriorating customer-service within the environment and intervene directly or by escalation. - Telephonically and remotely...

Our client is looking for a Service Desk Technicians. To provide a focal point for customers, receive and responds to any inquiries or requests for technical assistance from customers. Providing possible solutions, assigning support actions to other departments where needed. **Responsibilities**: - Customer Service - Remain courteous, tactful, honest, and...

Job DescriptionWe are seeking a highly skilled and customer-focused Help Desk Technician to join our dynamic team at iOCO. As the first point of contact for IT support, you will deliver swift and effective solutions that keep our operations running smoothly.Key Responsibilities:Provide excellent customer interaction and communicate accurately and timeously...

We are seeking a skilled IT Support Specialist II to join our dynamic team at Amazon. As a Help Desk Technician, you will be responsible for resolving technical issues related to hardware and software, providing timely assistance to our employees, and contributing to the overall success of our warehouse operations.The ideal candidate will have experience in...

About the RoleWe're seeking a highly organized and detail-focused IT Help Desk Technician to join our IT Support team.As an IT Help Desk Technician, you will be the first point of contact for our employees' technical queries and concerns.You will troubleshoot, diagnose, and resolve technical issues related to macOS environments, ensuring that our employees...

**SERVICE DESK COORDINATOR JOB DESCRIPTION** **Role** **Responsibilities** - Point of contact for service requests - Triage of service requests and incidents - Prioritisation of tickets - Ensure users provide adequate level of information in tickets - Monitor ticket queues - Responsible for resolution of tickets within SLAs - Effective and efficient...

About Our Company Culture">We value adaptability, complete knowledge of IT infrastructure, and a knack for implementing working solutions.">Job Description:">The successful applicant will take on a key role overseeing the operation of the service desk and managing a dedicated team of service desk technicians.">Requirements:">">Minimum of 3 years experience...

We are seeking a skilled Help Desk Technician to join our team at Buzzblock Recruitment.About the Position:We require a candidate with at least two years of experience in a service desk environment.The ideal candidate will have three years of experience in first-line support or desktop support.A solid grasp of information technology is required.A valid...

**Completed an Honours or Masters Degree in Economics, Business Management, Sociology, Public Policy or Monitoring & Evaluation?** Looking for work experience after getting your qualification? Interested in conducting research in public policy, planning, feasibility studies, policy implementation or Monitoring & Evaluation? Mzabalazo Advisory Services is a...

About the PositionWe are seeking an experienced IT End-user Support Manager to join our team at Prescient.As a key member of our centralised services IT team, you will be responsible for providing service desk and desktop support services to end-users.ResponsibilitiesLead a team of IT support technicians, help desk analysts, and desktop support...

Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure all service calls are closed on time Assist the...

**Completed an Honours or Masters Degree in Economics, Business Management, Sociology, Public Policy or Monitoring & Evaluation?** Looking for work experience after getting your qualification? Interested in conducting research in public policy, planning, feasibility studies, policy implementation or Monitoring & Evaluation? Mzabalazo Advisory Services is a...

**Job Duties/Responsibilities will include**: Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure all...

**Location**: Cape Town, Western Cape **Job Title**: IT Support Services Internship **Salary**: R6,000 **Salary Type**: Negotiable**Education Level**: Diploma**Job Level**: Intern**Required Experience**: 0 - 1 Years Featured Job ListingsScrum Master - Cape Town, Western Cape - xneelo - Full Time, PermanentIT Support Services Internship - Cape Town,...

Internship Opportunity: Front Desk Administrator Intern – Travel & Tourism? Location: Cape Town, CBDAre you a passionate and customer-focused individual with a qualification in Travel & Tourism? A reputable company is seeking a dedicated Front Desk Administrator Intern to join their team and gain valuable industry experienceKey Responsibilities:? Greet and...

Key Performance Area: - Management of the Service Desk Teams and deliverables - Management of Customer expectations - Achievement of Service Desk metrics - Reporting and presenting Service Desk metrics - Management of capacity requirements - Management of training requirements - Management of documentation - Performance reviews - Ad hoc duties as required...