Outbound Telesales Consultant

2 weeks ago


Johannesburg, South Africa Managed People Solutions Full time

**Managed People Solutions** is looking to hire an **Outbound Telesales Consultant** for a well known liquor Company based in **Wyberg, Johannesburg.**

**Responsibilities**
- Effectively execute outbound telesales procedures in accordance with the SOP on outbound telesales procedures
- Order taking and processing
- Action specified tasks from cycle brief or operational requirements from National Operations Manager
- Effectively execute stock allocation
- Grow and maintain the customer base in order to achieve the sales target.
- Manage call logs and interactions with customers
- Effectively execute product changes
- Processing orders on Syspro
- Creating quotations (quoting) as requested by customers
- Advising on alternative products, advising customers on out of stock and eta’s, handling customers queries (customer leasing), follow up on order deliveries
- Calling customers to make top up orders if needed
- Assisting with accounts opening for new customers
- Gift wrapping and attaching gifts cards as requested by customers

**Requirements**:

- Grade 12
- Diploma relating to Sales, Marketing, Hospitality management or Food and Beverage management
- Call Centre experience
- Cape Wine Academy Certificate
- 2-3 years’ sales and tele sales experience in a related FMCG environment

**Job Type**: Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- call center and Administration: 2 years (preferred)



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