Fast Food Area Manager
4 months ago
**Responsibilities**
- Leading multiple restaurants simultaneously
- Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people, and profit objectives
- Drive customer excellence, facilities management, HR management, financial management, Informational management, risk management
- Sales/ marketing and time management
- High visibility leadership and management
- Area manager success routine
- Daily store audits with weekly and monthly feedback to managers
- Regular Restaurant visits
- Period and quarterly store audit routine
- Attend Operations meetings and communicate with managers
- Assist managers to draw up SMART plans
- Following disciplinary procedures and chairing inquiries (presiding officer)
- Assist with the opening new restaurants
- Build and align and develop team according to company goals
- Business annual planning (budget for the region)
- Ensure that stores are profitable
- Manage the local store marketing done by the Managers
- Handle suppliers where necessary
- Handle escalated customer complaints
- Head Office inspections to ensure store is running operationally
- Succession planning, people planning, and benching staff for senior positions
**Requirements**:
- Business Management Diploma or Degree
- 3 years experience as an Area Manager - Fast Food or Restaurant Franchise managing multiple stores at the same time (8 stores minimum) (preferably Mc, Donald’s Burger King or KFC)
- Micros/GAAP POS experience
- Valid Driver's license
- Own reliable transport
- Must be able to travel extensively
- Only SA Citizens will be considered
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