Sla Administrator Assistant
2 days ago
**Title**:
**SLA ADMINISTRATOR ASSISTANT - CPT, NSubs**:
**Salary**:
- Commensurate with expeirence
**Description**:
**Category**:
- Office
**General Requirements**:
- Responsibilities:
- Assisting with the administration of a high volume of customer service level agreements
- Regular reporting to the SLA Account Manager
- Assisting the scheduling and management of technical teams during operations
- Assisting with client communication, invoicing and service feedback reports
- Maintaining good client relationships
- Other ad-hoc duties as required
**Requirements**:
- Matric / Grade 12 qualification
- Computer literacy skills, especially in Excel and Pastel
- Outstanding admin and organisational skills
- Strong clear communication skills
- Professional telephone manner
- Customer focused and friendly
- Detail orientated with excellent time management skills**Location**:
- Cape Town
**Consultant**:
**Cara Styles
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