Senior Housing Officer

3 weeks ago

Rustenburg, South Africa De Beers Group of Companies Full time

Company Description
- As a Senior Housing Officer, you will be responsible for supporting Operations in the administration of the entering into and vacating of accommodation units in accordance with policies and procedures. Ensures an efficient Customer Relations and property administration function.

**_Be part of the team. The team that makes it happen. _**

Anglo American has a portfolio of world-class mining operations. We mine, process, move and market the essential ingredients that enable a cleaner, more connected world and that meet fast growing consumer-driven demands for products from smartphones to electric cars. Our basic materials build homes, offices, railways and airports, and our diamonds fulfil people's dreams.

**Anglo American Platinum**

Our Platinum business mines, processes and refines the entire range of platinum group metals (PGMs): platinum, palladium, rhodium, ruthenium, iridium and osmium.

Here’s an exciting opportunity to join us.

**Job Description
- Your responsibilities will include**:
**Effective control of the operational needs of Housing Administration**
- Adherence to policies and Procedure
- Inspections of units and complexes occasionally
- Correct allocation and control of units
- Handover procedures and documentation
- Proper key control
- Ensure Lease agreement is signed by occupant
- Occupant has knowledge of Housing / Body Corporate rules
- Effective communication
- Idea generation
- Compliance to policies and procedures
- Legalities are in place and meet requirements
- Improvement Projects
- Communications strategy and structures
- Establish and effective manage the customer relations

**Effective utilisation of necessary systems**
- Reports completed to required standard
- Effective, accurate and timely output of filin
- Systems are well maintained
- Housekeeping standards
- Suggest ways to Improve systems

**Effective maintenance of the Housing database**
- Ensure Timely and accurate data capturing
- Maintain accurate information
- Update stock register

**Effective service the accommodation needs of Operations**
- Tenants’ preference is recorded
- Establish clear communication lines with Operations and tenants
- Customer satisfaction

**Effective control of the security of Housing Stock**
- Effective accurate and timely output of reports
- Proper key control
- Administer and audit invoices

**Good stakeholder relations**
- Idea generation for improvements from team
- Employee training and development needs are addressed
- Effective communication
- Timely reporting
- Staff discipline

This role is in the at a D1 level reporting to the Housing Manager.

**Qualifications
- You must have**:

- Grade 12 Qualification or an appropriate qualification

**To be successful, you will have the following experience**:

- Minimum of 3 years’ experience in a residential Housing management role

**Knowledge and skills**
- Computer literate, with specific reference to MS Office Suite
- SAP HR experience will be advantageous
- Drivers Licence advantageous

**Additional Information
- What we offer**

When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company - and we’re still growing all the time.

**Who we are?**

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

**Inclusion and Diversity**

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

**How we are committed to your safety**

Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies - from drones to data analytics - that are helping to make mining safer

**How to apply**

**Closing date: 6 March 2023

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