General Business Administrator
1 week ago
**Job Duties/Responsibilities will include**:
Provide general and specialist administration & coordination expertise & delivery for all Tribe Support Functions across the technical estate
Financial, Office and Team Administration
Event Administration
Customer (internal & external query management & Resolution)
Project / Programme / Agile Administration
Financial, Office & Team Administration
Coordinate and manage team diaries and schedules
Implement and maintain office & team administration systems including (but not limited to) e.g. meeting minutes, agenda’s, customer interactions, complaints & solutions, leave schedules, critical milestones and delivery dates, templates and tools etc.
Coordinate and manage all team logistics e.g. travel, meetings, catering etc.
Manage all incoming / outgoing communications & requests and mitigate risk across tribes & squads
Coordinate and manage all office supplies & equipment (on time & on budget) - including asset management of key assets across the team
Act as the point of coordination for key business requirements - ensuring all requirements are met by teams e.g. attendance at key forums / events, escalations to line on e.g. compliance training etc.
Coordinate and manage all team information e.g. contact lists, emergency contacts etc.
Coordinate all invoicing, payments & expenses across the business
Track and manage all incoming & outgoing payments & receipts (overspend / underspend) and ensure resolution
Coordinate all people related administration e.g. onboarding, recruitment processes, resource management etc.
Ensure all administration compliance to organization policies and procedures e.g. procurement, telephone, contracting etc.
Implement, monitor & maintain document management systems and processes
Monitor & maintain all business process related systems e.g. trackers, resource management systems etc. in partnership with tribe leads and their teams Event Administration
Work in partnership with the broader Tribe Support team to provide all project administration support for large events and or meetings, accelerators, design thinking sessions, incubators (manage schedules, delivery timeframes etc.)
Identify event requirements and proactively identify event solutions
Operationalise all event requirements (coordinate, manage & or design & implement various components of these) e.g. venue set up, décor, invitations and planning etc.
Coordinate & manage logistics for meetings and events e.g. interact with internal & external stakeholders and providers to arrange venues, equipment, refreshments etc. Communication
Manage the administration of the integrated communication and change plans across the business area
Prepare and support the preparation of confidential reports, responses and presentations including coordinating & managing timelines to completion of the broader team providing inputs
Grade 12 and Relevant Business Administration qualification
**Expertise in various software / system requirements**: MS Suite of products, Databases e.g. Access, Qlikview, ERP systems e.g. SAP etc.
3 years’ experience business and office administration, policies & practices (including, risk, compliance & governance related to office administration)
Proven track record in financial administration (Budget tracking, PO generation, Invoicing etc.)
Proven track record in client relationship management
Proven track record in project administration
Experience in working with and within an Agile team / teams
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