Account Manager

3 weeks ago


Tzaneen, South Africa Mediro ICT Full time

**Key Responsibilities**:
**Client Relationship Management**: Build and maintain long-term relationships with existing customers, acting as the primary point of contact for all account-related matters.
**Sales & Business Development**: Identify opportunities to upsell and cross-sell IT automation solutions while actively pursuing new business to grow the company’s presence in the region.
**Sales Cycle Management**: Oversee the entire sales cycle, from prospecting and lead qualification to deal closure and post-sales support.
**Contract Renewals & Retention**: Ensure timely renewal of contracts, address client concerns, and proactively seek ways to enhance customer satisfaction.
**Strategic Planning & Collaboration**: Work closely with the Area Manager to coordinate installations, client training, and service delivery.
**Market Engagement**: Represent the company at exhibitions, road shows, and conferences, staying up to date with industry trends and customer needs.
**Reporting & Forecasting**: Maintain accurate sales data, deliver regular reports, and provide sales forecasts to management.
**Account Financial Management**: Monitor and follow up on outstanding debtor accounts, ensuring timely payments.

**Requirements**:
Willingness to travel extensively within the designated areas.
Experienced in cold calling, lead generation, and client acquisition.
A strong network within the South African fruit industry is highly advantageous.
**Compensation**:
Base salary + commission structure
Company car, petrol, and cell phone provided
**Targets**:
**Retention**: Maintain and renew existing client contracts annually.
**Growth**: Drive new business development and meet regional sales targets as outlined in individual target sheets.
**Qualifications/Experience**:
Matric
Relevant Diploma or Certificates in Sales, Marketing, or Business Management (Bonus)
Between 3 - 5 Years



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