Incident Manager

Incident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or con guring normal operations considered an incident and/or event. Keeps a log of incidents and examines and analyses received incidents. Implements structured processows...

Incident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or configuring normal operations considered an incident and/or event. - Demonstrated experience working with internal and external stakeholders - Demonstrated experience...

**Job description** **Job Purpose** We are hiring a mature and skilled Incident Analyst. The Incident Analyst is responsible for monitoring and managing ticket movement within the organization, ensuring adherence to service level agreements (SLAs) and internal protocols. This role plays a crucial part in analyzing incidents, reporting on performance, and...

incident We are urgently looking for a Test Manager to join our team. We ideally need someone to get on-board from January 2023. If youre ready for action, please get in contact. Further details: Location: Ideally Cape Town (Johannesburg can be considered too) Level: Test Manager Qualification: Relevant IT/ Testing qualification Initial 6 month...

Developing and implementing controls aimed at mitigating audit risks Liaising with internal and external stakeholders and advising on various IT Governance topics Manage Information Security, risk management, auditing and incident reponse and recovery Tertiary Qualification in IT or Auditing 4 Years experience in a similar role (Management) 12 Years...

**Job Classification** - Job Requisition - 127018- Closing Date - 23 June 2023 - Location - Cape Town - Cluster - Nedbank Wealth - Wealth Management SA Business Unit - Please Note: Preference will be given to applicants from Underrepresented Groups- Job Family- Investment Banking - Career Stream- Advisory - Leadership Pipeline- Manage Self: Professional -...

General Summary:The Tier 2 Engineer is responsible for managing and maintaining our end client’s networks.Ensuring client satisfaction and quieting their networks are essential in this position.Essential Duties and Responsibilities:The Tier 2 Engineer position is a key contributor in the success of managing our client’s networks.This is achieved by...

First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...

General Summary: The Tier 2 Engineer is responsible for managing and maintaining our end client’s networks. Ensuring client satisfaction and quieting their networks are essential in this position. Essential Duties and Responsibilities: The Tier 2 Engineer position is a key contributor in the success of managing our client’s networks. This is achieved by...

**Western Cape**, CPT - CBD** **R 600 000 - R 650 000 Annually Cost To Company** **Minimum requirements**: *** - **Grade 12.** ***: - **5 years' experience in the FMCG industry.** ***: - **SAMTRAC qualification or equivalent.** ***: - **Level 2 firefighting.** ***: - **Level 1 first aid.** ***: - **Expert knowledge in occupational health and safety as...

**BIOVAC** is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous IT Infrastructure Manager to join a goal-oriented team. **QUALIFICATIONS NEEDED**: - Bachelors degree in information technology, Computer Science,...

**Job Duties/Responsibilities will include**: Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services. Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals. Auditing and verifying the...

To ensure implementation and Management of all Food safety policies & procedures from standard, regulatory & customer requirements. Oversee requirements from the food safety system as needed with main focus on supplier and raw material control, complaints handling and audits. **Responsibilities** - Food related Analytical and microbiological knowledge -...

**Site Manager - FSS - Cape Town** The position of a Site Security Manager is vacant in Cape Town reporting to the Regional and Area Manager. The overall purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met (as per the SLA) at all times. To...

**Job Overview**: **Responsibilities**: - **Project Planning and Coordination**: - Collaborate with project managers to develop project plans and schedules. - Coordinate resources, including materials, equipment, and manpower, to ensure efficient project execution. - Conduct regular site inspections to monitor progress and adherence to safety...

Our client is looking for an Oracle Database Administrator to join their team! **Responsibilities**: - Database monitoring and Maintenance - Monitors database infrastructure - Proactively monitors the work queues. - Perform operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. - Perform Proactive Performance...

May 16, 2023 | Information Technology (IT) **Job Role** The role is operational in nature and it focusres on processing and responding to alerts generated by the Cloud Security, SaaS Security, and DevSecOps Tooling. Work closely with a Team to ensure that alerts and incidents are correctly handled. **Responsibilities** - Maintain a working knowledge of...

Job DescriptionThe purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks. This role requires working shifts on a 24/7 rotation to support various customers. These tasks...

ELIGIBILITY Suitably Qualified CLOSING DATE 17.11.2023 REFERENCE NUMBER UMO 72/23 External SALARY **TCOE**: R961 945 p.a DEPARTMENT Transport Planning & Network Management DIRECTORATE URBAN MOBILITY Senior Professional Officer - Traffic Engineering Event and Incident Management **Requirements**: - BTech or First Degree in the Transport...

**Site Security Estate Manager - FSS - Cape Town** The position of a Site Security Estate Manager is vacant in Cape Town in George reporting to the Branch Manager. The overall purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met (as per the SLA)...