Refund and Adjustments Clerk
2 weeks ago
**Role**:
The Refund Clerk will be tasked to ensure any adjustments, corrections or refunds on cleared entries are submitted correctly and in accordance with all relevant Customs guidelines and legislation.
**Duties**:
- Adhering to the latest Customs regulations applicable for the various industries in the allocated portfolio.
- Assisting Business Unit Managers on correcting clearances with a view to identifying, presenting solutions and resolving shipments needing to be corrected or refunded.
- Ensuring all documents are available for correcting customs clearance.
- Liaison with the Business Unit to request any documents required for processing corrections.
- Analysing documents for accuracy and notifying the Channel Controller| OCC if additional information is required.
- Framing the Voucher of Correction on Cargowise
- Ensuring that the correct tariff headings and/or duties are applied.
- Quality checking corrections made and ensure that corrections are cross checked if necessary especially high value claims.
**Skills and Experience**:
- Advanced MS Office proficiency.
- Tariff knowledge exposure is essential.
- Proven understanding of the Freight Forwarding industry.
- Effective time-management skills.
- Good Customs knowledge in the South African environment.
- Analytical ability and proven problem solving skills.
**Education**:
- Certificate (required)
**Experience**:
- CargoWise: 1 year (required)
- Tariff and Freight Forwarding: 2 years (required)
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