Restaurant Supervisor

Restaurant at a large hotel close to Bantry Bay is looking for a Restaurant Supervisor to supervise service and Food & Beverage staff, as well as service guests within the restaurant to maximise guest satisfaction and food and beverage profitability. All work is carried out in line with the hotel’s guidelines, food and beverage sales and marketing plan, the restaurant business plan, and corporate guidelines and service concepts.
- Ensures that guests receive quality service by providing work direction for restaurant staff
- Supervises wait staff and bus persons, verifying that their workstations are stocked neat and orderly
- Ensures that the dining room is ready for guests by checking overall condition of restaurant regularly
- Ensures that restaurant premises is always in neat and orderly condition
- Provides guests with quality service by monitoring staff assignments and responsiveness
- Performs all service duties of the restaurant
- Coaches staff to achieve restaurant revenue goals
- Actively pushes high profit food and beverage items, and informs staff of such to increase sales
- Greets and seats guests, and makes sure that they receive prompt, courteous and efficient service
- Seeks appropriate opportunities to communicate with guests to personalise the restaurant service
- Keeps restaurant clean and in good working order
- Ensures readiness and compliance among all staff
- Utilises supervisory skills, effective communication, and motivation to maximise employee productivity and satisfaction

**Requirements**:

- Minimum 2-4 years’ experience in Food & Beverage Service in managerial role
- MS Office knowledge a must
- Knowledge of POS Systems
- Attention to detail
- Fluent in English
- Flexible on all levels always
- Excellent time management skills
- Able to work under pressure
- Able to manage people effectively
- Good organisational skills
- Be able to implement and maintain standards and procedures
- Be able to handle complaints efficiently