Retail Admin Assistant

2 weeks ago

Cape Town, South Africa Cash Xchange Full time

**Retail Admin Assistant**

To ensure the efficient administration of tasks related to the service department, including the effective handling of customer complaints to maintain customer satisfaction.

**General Administration**

1. Timely processing of received goods upon delivery.

2. Assists Sourcing Specialist in all administrative tasks including-order processing
- Order queries
- Pricing updates
- Manage document flow
- Check invoices against order detailing
- Manage retail partner queries and requests
- Manage onsite imagery and product descriptions
- Mages logistics and tracking of orders
- Managing the POD process
- Liasing with the finance team in order to ensure all credit and invoices have been correctly processed.

3. Verify the accuracy of receiving information in the system.

4. Proactively follow up on outstanding claims and orders.

5. Generate system-based reports and distribute them to relevant parties for further action.

6. Monitor outstanding documents and information, taking appropriate action as needed.

7. Forward necessary documentation to management for authorization.

8. Maintain and update the filing system efficiently.

**Financial Administration**

1. Perform daily data entry tasks to record financial transactions with precision.

2. Reconcile bank statements, credit card statements, and other financial records.

3. Process invoices, receipts, and payments accurately and within specified timeframes.

4. Provide support during month-end and year-end closing processes.

5. Maintain well-organized physical and electronic records for financial transactions and related documentation.

6. Be prepared to take on additional duties as instructed, provided they fall within the scope of experience, knowledge, competence, and skills, to offer general assistance as required

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)

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