Field Technician

6 months ago

Johannesburg, South Africa iOCO Full time

JOBNUMBER

**iOCO02904**
- CONTRACT TYPE

**Contract**
- STATE/PROVINCE

**Gauteng**
- CONTRACT TYPE:
**OnSite**

**The Role**:
We are currently hiring for the position of **Field Technician** to join our technical support team. As a Field Technician, you will be responsible for providing on-site technical support and services to our clients. If you have a strong technical background, excellent problem-solving skills, and enjoy working in a dynamic field environment, we encourage you to apply.

**Skills and Experience**:
**What you’ll do**:

- Receive technical instruction from the Technical Manager as and when necessary and deems fit.
- Carry out duties and tasks to the best of your ability and in a reasonable and
efficient timeframe.
- Perform technical tasks; cable laying, splicing and repairs, installation of network
points and other cable network-related duties, installations, and all warehouse equipment i.e. handheld scanners, access points, and printers.
- Perform Site Surveys.
- Provide technical assistance and support on printer scanner infrastructures.
- Receive instructions from the Office Administrator regarding deliveries/ collections as and when required.
- Plan and execute fixed SLA PMIs - provide necessary sign-offs, documentation,
updates, etc.
- Provide necessary technical services regarding SLA fault callouts and other fault callouts.
- Pack the toolbox with the necessary tools required for each installation.
- Liaise with the Office Administrator and colleagues to ensure the exact equipment is packed.
- Look out for on-site sales opportunities. Complete the Job Card so that the Office
Administrator/ Sales can compile quotations and network upgrade recommendations for the client.
- Plan daily tasks and complete time sheets.
- Be available to provide 1st, 2nd, and 3rd-line technical support for fault callouts.
- This includes after-hours technical service requirements/standby - biweekly per month.
- Ensure that successful site sign-off documents and fault reports are obtained.
- Monitor stock and assist the Office Administrator when the stock takes becomes necessary.
- Test and configure new radios before sending them to customers.
- Test faulty radio and warehouse equipment.
- Keep the storeroom neat and assist in packing equipment away.
- Acknowledge, update, and close off logged calls/ faults.
- Provide adequate feedback to Office Administrators and Managers regarding
completed jobs and/or problem areas.
- Maintain good communications within the office and amongst colleagues.
- Provide concise and up-to-date feedback to the customer.
- Be available for after-hours technical support and biweekly after-hours standby.
- Be available for planned weekend work.
- From time to time downtime or PMI can only be done on a weekend.
- Where possible the Company will give reasonable notice in advance to the employee.
- Behavior and dress must be neat, clean, and tidy in keeping with the Company’s image and best interests always, and acceptable hygiene and personal presentation.
- The employee shall be responsible for keeping medically fit in order to work on
customer's premises as required.

**Other**:
**Your Expertise**:

- Network cabling installation experience - installing network cables, termination of network boxes and patch panels, looming of network cables, troubleshooting faults, and repairing.
- Ability to communicate with the customer - be able to speak well and provide proper feedback.
- Drivers’ license.
- Knowledge and experience on camera installations - basic knowledge at least.
- Knowledge and experience on audio and visual installations - basic knowledge - not doing much work now but slowly increasing.
- Knowledge and experience on barcode printers - installing, configuring, and knowing how they work - in-house training and installation experience will be provided.
- Knowledge and experience with barcode scanners - installing, configuring and
knowing how they work - in-house training and installation experience will be
provided.
- Must be computer literate for basic troubleshooting on wireless and sending of mails, etc.
- To direct any team/person under his control.

**Qualifications Required**:

- High school diploma or equivalent; technical certifications or degrees are a plus.

**Personal Attributes/ Soft Skills Required**:

- Dynamic, self-motivated, and organized.
- Well presented with good communication skills.
- IT Technical Support Experience (required).
- Barcode Scanners and Printers experience an advantage.
- Ability to do physical installations of hardware.
- Ability to work within a team.
- Ability to oversee project deployment and solution implementation.
- IT Experience within the following industry sectors preferred (but not required): Logistics Industry, Mining Industry, and Manufacturing.
- Excellent communication skills, especially with regard to articulating capability and expertise, as well as in the provision of technical information.
- A work ethic that

  • Field Technician

    6 months ago

    Johannesburg, South Africa Job Crystal Full time

    A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for a Field Technician in Johannesburg. The field technician is responsible for performing inspections and examinations, troubleshooting problems, fixing and replacing components, modifying and upgrading parts, and conducting regular maintenance checks...

  • Field Technician Manager

    8 months ago

    Johannesburg, South Africa VaultGroup Full time

    We are looking for a Field Technician Manager who will be responsible for managing a team of Field Technician including coordinating and planning their trips. The role will be responsible for organising the activities of the Field Technicians that are working on different sites across different provinces. As a Field Technician Manager the role includes...

  • Field Technician Manager

    7 months ago

    Johannesburg, South Africa VaultGroup Full time

    We are looking for a Field Technician Manager who will be responsible for managing a team of Field Technician including coordinating and planning their trips. The role will be responsible for organising the activities of the Field Technicians that are working on different sites across different provinces. As a Field Technician Manager the role includes...

  • Field Service Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Happy Elephant Full time

    Field Service Technician Job DescriptionThe Field Service Technician will provide on-site support to customers, troubleshoot technical issues, and implement solutions. Key skills include basic network troubleshooting skills, knowledge of Microsoft Office, and experience with common support tools. Salary estimate: $60,000 - $80,000 per annum.

  • Field Technician

    3 months ago

    Johannesburg, South Africa Job Crystal Full time

    A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for a Field Technician in Johannesburg. The field technician is responsible for performing inspections and examinations, troubleshooting problems, fixing and replacing components, modifying and upgrading parts, and conducting regular maintenance checks...

  • IT In-Field Technician

    2 weeks ago

    Johannesburg, South Africa Capital Recruit Full time

    We are looking for an IT Technician that has experience with router installations and maintenance. You would be required have a motorcycle licence and live in or near Johannesburg Metropolitan Area. Job Purpose Responsible for maintaining and managing in-field equipment, uptime, and relevant repairs. Investigation of router issues, re-provisioning and...

  • IT In-Field Technician

    2 months ago

    Johannesburg, South Africa Capital Recruit Full time

    We are looking for an IT Technician that has experience with router installations and maintenance. You would be required have a motorcycle licence and live in or near Johannesburg Metropolitan Area. Job Purpose Responsible for maintaining and managing in-field equipment, uptime, and relevant repairs.Investigation of router issues, re-provisioning and...

  • Field Service Technician

    6 months ago

    Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Northern Suburbs - R 25 000 - R 35 000 Monthly Cost To Company **An office Automation/Telecoms company based in Sandton/Johannesburg is currently seeking a Field Service Technician.** **Field Technician position**: Minimum 3 + years’ technical industry experience Must have Kyocera and Konica Minolta technical experience (Lexmark technical...

  • IT Field Technician

    2 months ago

    Johannesburg, South Africa FrontierCo Full time

    Key tasks of the role include: - End user and remote support. - Maintain branch IT equipment network. - After hour scheduled support. - Solving issues relating to software (troubleshoot and diagnose, and repair end user computing). - Install and maintain appropriate software and functions according to specifications. - Install, upgrade, and/or relocate...

  • IT Field Technician

    7 months ago

    Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for an IT Field Technician based in Randburg or surrounding areas. **Requirements**: Matric certificate CompTIA A+ / N+ or Relevant IT Qualification POS experience advantageous MUST HAVE OWN RELIABLE VEHICLE!!!!! **Job Types**: Full-time, Permanent **Salary**: R12 000,00 - R13 000,00 per month

  • IT Field Technician

    6 months ago

    Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for an IT Field Technician based in Johannesburg or surrounding areas. **Requirements**: Matric certificate CompTIA A+ / N+ or Relevant IT Qualification POS experience advantageous MUST HAVE OWN RELIABLE VEHICLE!!!!! **Job Type**: Temporary Contract length: 6 months Pay: R11 000,00 - R12 000,00 per month

  • Field Service Technician

    1 month ago

    Johannesburg, South Africa Elchemie Full time

    **A leading provider of analytical instruments is seeking a hands-on Field Service Technician to join their dynamic team. This exciting role offers a unique opportunity to work directly with clients, troubleshoot, and repair high-quality analytical equipment, contributing to customer success. If you are passionate about technology, customer service, and...

  • Field Service Technician

    2 months ago

    Johannesburg, Gauteng, South Africa Pronel Personnel Full time

    We are seeking a Field Service Technician to join our team at Pronel Personnel. As a Field Service Technician, you will be responsible for maintaining strong client satisfaction metrics and ensuring that all projects, service level agreements, and general interactions with clients are delivered and managed effectively.Key Responsibilities:Respond to faults...

  • Field Service Technician

    1 week ago

    Johannesburg, Gauteng, South Africa Tradelink Full time

    We are looking for a talented Field Service Technician to join our team at Tradelink in Cape Town.The successful candidate will receive a salary between R300,000 - R400,000 per annum, based on experience.Job Summary:The Field Service Technician will be responsible for traveling to client sites to resolve technical issues, provide maintenance, and perform...

  • IT Field Technician

    4 months ago

    Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for IT Field Technicians based in Johannesburg to start immediately. **Requirements**: Matric certificate CompTIA A+ / N+ / Relevant IT qualification 1 - 3 Years in a similar role MUST HAVE OWN VEHICLE!!!!!!! **Job Types**: Full-time, Temporary Contract length: 3 - 4 months Pay: R11 000,00 - R12 000,00 per month

  • IT Field Technician

    5 months ago

    Johannesburg, South Africa Tradelink Full time

    Urgently looking for IT Field Technicians based in GautengRequirementsMatric certificateCompTIA A+ / N+/ Relevant IT qualification2 - 5 Years experience in a similar rolePOS experience advantageousMUST HAVE OWN RELIABLE VEHICLE!!!!!

  • Field Service Technician

    6 months ago

    Johannesburg, South Africa The Timken Company Full time

    Personal and Professional Growth Field Service Technician - Johannesburg, GT, ZA, 1501**What Timken makes possible begins with you.** Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's...

  • IT Field Technician

    4 months ago

    Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for IT Field Technicians based in Johannesburg to start immediately **Requirements**: Matric certificate CompTIA A+ / N+ / Relevant IT qualification 1 - 3 years in a similar role MUST HAVE OWN RELIABLE VEHICLE!!!! **Job Types**: Full-time, Temporary Contract length: 3 -4 months Pay: R11 000,00 - R12 000,00 per month

  • IT Field Technician

    4 months ago

    Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for IT Field Technicians based in Johannesburg to start immediately. **Requirements**: Matric certificate CompTIA A+ / CompTIA N+ / Relevant IT qualification 1 - 3 Years experience in a similar role MUST HAVE OWN RELIABLE VEHICLE!!!!!! **Job Types**: Full-time, Temporary Contract length: 3-4 months Pay: R11 000,00 - R12 000,00 per...

  • IT Field Technician

    7 months ago

    Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time

    rgently looking for an IT Field Technicians based in Johannesburg. **Requirements**: Matric certificate CompTIA A+ / N+ / Relevant IT qualification MUST HAVE OWN RELIABLE VEHICLE Duties Software & Hardware implementations - Hardware Support - Software Support - New & Current Projects - Secondary Standby Support - Escalation attendance **Job Type**:...