Industrial Relations Specialist

3 weeks ago

East London, South Africa The Focus Group Full time

**ROLE OVERVIEW**

As the Industrial Relations Specialist, you will be responsible for developing and maintaining positive relationships between the Company and its employees, as well as ensuring compliance with labour laws and regulations. Your role will be crucial in promoting a harmonious and productive work environment.

**RESPONSIBILITIES**:

- Together with HR develop and implement employee relations policies and procedures in line with company goals and objectives and legal requirements.
- Serve as the main point of contact for all employee relations matters, including but not limited to conflict resolution, performance management, and policy interpretation.
- Collaborate with HR to provide guidance and support to managers and employees on employee relations matters.
- Conduct investigations into employee complaints and grievances and recommend appropriate solutions.
- Prepare cases and represent the Company, where required, for disciplinary, CCMA, Bargaining Council and Labour Court matters.
- Ensure compliance with all relevant labour laws and regulations.
- Handle negotiations with labour unions and participate in collective bargaining agreements.
- Monitor employee satisfaction and identify areas for improvement.
- Develop and deliver training programs for managers and employees on employee relations topics.
- Stay updated on industry trends and best practices in employee relations and make recommendations for improvement.
- Maintain accurate records and reports related to employee relations activities.

**REQUIREMENTS**:

- Bachelor’s degree in human resources, Labor Relations, or a related field
- Minimum of 5 years of experience in a similar role, preferably in a manufacturing or construction setting
- Extensive experience in representing the Company in internal disciplinary matters and CCMA
- Experience dealing with Bargaining Councils and Unions highly advantageous
- **Must be able to communicate in Xhosa (written and verbal)**:

- Strong knowledge of labour laws and regulations

**SKILLS**:

- Excellent communication and interpersonal skills
- Proven experience in conflict resolution and problem-solving
- Ability to handle sensitive and confidential information with discretion
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite

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