Industrial Relations Specialist
3 weeks ago
- Collaborate with HR to develop and implement employee relations policies and procedures, aligning with company goals and legal requirements.
- Serve as the main point of contact for all employee relations matters, including conflict resolution, performance management, and policy interpretation.
- Provide guidance and support to managers and employees on employee relations matters.
- Conduct investigations into employee complaints and grievances, offering solutions and recommendations.
- Represent the company in disciplinary matters, including CCMA, Bargaining Council, and Labour Court cases.
- Ensure compliance with all relevant labour laws and regulations.
- Handle negotiations with labour unions and participate in collective bargaining agreements.
- Monitor employee satisfaction and identify areas for improvement.
- Develop and deliver training programs on employee relations topics for managers and employees.
- Stay updated on industry trends and best practices in employee relations, providing improvement recommendations.
- Maintain accurate records and reports related to employee relations activities.
- Bachelor's degree in Human Resources, Labour Relations, or a related field.
- Minimum of 5 years of experience in a similar role, preferably in manufacturing or construction.
- Extensive experience representing the company in internal disciplinary matters and CCMA cases.
- Experience dealing with Bargaining Councils and unions is highly advantageous.
- Must be fluent in Xhosa (both written and verbal).
- Strong knowledge of labour laws and regulations.
- Excellent communication and interpersonal skills.
- Proven experience in conflict resolution and problem-solving.
- Ability to handle sensitive and confidential information with discretion.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
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