Contact Centre Administrator

Job Summary:We are seeking an experienced Contact Centre Team Lead to join our team at Ubuntu We Sizwe Two Four Seven Pty Ltd. As a key member of our leadership team, you will be responsible for driving the performance of our Contact Centre Representatives and ensuring that they have the skills and knowledge required to deliver exceptional customer...

As a Senior Contact Centre Executive at CallForce, you will play a key role in driving sales growth, improving service levels, and enhancing operational efficiency. We are seeking a highly experienced professional with a strong background in contact centre management.About the Position:Lead a team of supervisors and agents to achieve exceptional service...

Job Description The Contact Centre Manager is responsible for ensuring quality service delivery within the contact centre environment to both external and internal customers using resources in the most efficient way possible Provides leadership, mentoring and coaching to team members Management skills are essential to manage and develop staff - Ensures...

OverviewAt ConnexAI, we are revolutionising the future of contact centre technology by harnessing the power of advanced AI solutions. We are seeking a talented Solutions Architect to join our dynamic team and drive innovation in the industry.As a key member of our team, you will be responsible for designing and implementing cutting-edge solutions that set...

MiWayLife is a leading provider of telephonic and digital intermediary channels for affordable and simple financial solutions. We are seeking a highly experienced Contact Centre Supervisor to join our team.About the RoleThis is a first line management role that requires the ability to motivate and manage a team of sales agents, ensuring they meet their...

This is an excellent opportunity for a seasoned professional to take on a leadership role in our contact centre. As a Customer Service Director, you will be responsible for driving sales growth and improving customer satisfaction.About the RoleManage a team of sales professionals to achieve targets and improve performance.Analyse data to identify trends and...

Our MissionAt Digital Gaming Corp., we're on a mission to create extraordinary experiences for our customers.We believe that by staying ahead of the curve and continuously improving our services, we can deliver exceptional results that drive business growth.This role will play a critical part in helping us achieve our mission by developing and implementing...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 18:00 pmWorking from Monday to SaturdayOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 18:00 pmWorking from Monday to SaturdayOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally...

The Agent is responsible to **effectively assist customers** with general and specific queries, handling complaints by providing a **consistent standard of service and compliance** and to troubleshoot problems relating to our service offering. The Agent is required to provide accurate information to the customer  by **speaking to customers and listening...

**Customer Service  **Verification Agents** **Based in Randburg** **Shifts between 09:00 am - 19:00 pm** **Working from Monday to SundayÂ**  **OVERALL PURPOSE OF JOB**: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. **Main Responsibilities will include but will not be limited to**: -...

**Customer Service Agents** **Based in Randburg/BryanstonÂ** **Shifts between 08:00 am - 19:00 pm** **Working from Monday to Saturday** Â **OVERALL PURPOSE OF JOB**: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. **Main Responsibilities will include but will not be limited to**: - Must...

**PayJoy Customer Service Agents** **Based in Randburg and BryanstonÂ** **Shifts between 09:00 am - 19:00 pm** **Working from Monday to MondayÂ** Â **OVERALL PURPOSE OF JOB**: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. **Main Responsibilities will include but will not be limited...

We are looking for a skilled Contact Centre Technical Lead to join our team at Carlysle Talent Search - Centurion in Constantia Kloof, Roodepoort.About the Role:This position offers the opportunity to work with ViciDial or similar dialler applications e.g., Real Connect, Touchstar, Genesys etc. and contribute to the design and implementation of a long-term...

Based in RandburgShifts between 07:00 am- 21:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About Our CompanyWork is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online fun, a sentiment that is echoed in our environment and company culture. At Raging River's core is a...

CALLING ALL Contact Centre DIALLER ADMINISTRATORSReference: DBN-AD-1Our client is looking for a Dialler Administrator to form part of their forward-thinking and visionary IT department in Constantia Kloof, Roodepoort.You will form part of a successful team and be situated in a bright, arty and busy environment. As the IT & Dialler administrator, you will...

About Our OpportunityWe are seeking an experienced Contact Centre Operations Lead to join our team at Osiris Trading. The successful candidate will be responsible for leading a team of customer service agents, driving operational efficiency, and delivering exceptional customer experiences.Key ResponsibilitiesLead a team of customer service agents, providing...

About UsAt CallForce, we are committed to delivering exceptional customer experiences through our dialler operations. We are seeking a talented Business Intelligence Analyst - Contact Centre to join our team and help us drive business growth.Your key responsibilities will include:Designing and implementing data visualisation tools to help the team make...