Claims Consultant: Personal

2 weeks ago


Centurion, South Africa PSG Konsult Ltd. Full time

**Designation**:

Claims Consultant: Personal & Commercial Lines | Centurion, Gauteng

**Category**:

Client/Intermediary Services

**Job Level**:

Semi-skilled and discretionary decision making

**Posted by**:

PSG Konsult

**Posted on**:

03 Jan 2023

**Reference Number**:

PSG-STA-VAC0018

**Closing date**:

10 Jan 2023

**Position Type**:

Permanent

**Location**:

Centurion Hall Stree

**Overview**:
**VACANCY | CLAIMS CONSULTANT: PERSONAL & COMMERCIAL LINES | CENTURION - GAUTENG | PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims

**Responsibilities**:

- Register claims and appoint assessors
- Manage claims in terms of claims SLA
- Make decision regarding merit - indemnify or not
- Negotiate settlement
- Manage the salvage process (motor & non-motor salvage)
- Detection of fraud and management of fraudulent indicators
- Keep the operational system updated
- Provide thorough and timeous feedback to the relevant parties
- Complaint’s resolution

**Skill sets required**:

- Grade 12
- Computer literate (MS Outlook, Excel, and Word)
- Successfully completed the RE 5 Examination (Representatives)
- NQF Level 4 Short Term Insurance qualification, alternatively studying towards such a qualification
- DOFA confirmation from FSCA
- Claims experience on both personal and commercial lines
- A minimum of 5 years of working experience within the Insurance industry
- Good verbal and written communication skills
- Good negotiation skills
- Client Service Driven
- Results & Detail Orientated
- Interpersonal Skills
- Team player
- Good Time Management Skills (Planning and Organising)
- High Stress Tolerance & Resilience
- Analytical ability (reasoning & questioning)

**How to apply**:


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