Assistant Manager

6 months ago


Cape Town, South Africa Mangwanani North Coast (PTY) LTD Full time

**Assistant Branch Manager - Cape Sun**

**Job Title: Assistant Branch Manager**

**Branch: Cape Sun - Western Cape**

Mangwanani North Coast (PTY) Ltd is currently seeking a young, vibrant, and energetic individual to join our team at Umhlanga Sands Branch.

An Assistant Manager's responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.

**Responsibilities**
- Work with management to assess and improve processes and policies.
- Monitor and report on revenue and cash flow.
- Uphold and enforce company policies.
- Train new hires
- Address employee complaints or performance issues as needed.
- Check in with employees regularly to determine satisfaction.
- Schedule shifts
- Address customer issues and complaints.
- Meet regularly with upper management to stay informed on company issues.

**Requirements and skills**
- Work experience in similar management role.
- Previous experience in the Spa industry preferred.
- Customer service experience
- Knowledge of cash management
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security.
- Strong problem-solving skills
- Availability to work night shifts including weekends, public holidays.
- Excellent oral and written communication skills
- Must be available immediately.


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