Product Consultant
7 days ago
**Job Advert Summary**:
- To increase and/or maintain sales in the designated territory.
- To ensure good representation of NBI to customers and be the face of the company to the customers in the territory.
- To build and maintain relationships with customers in the territory on behalf of NBI.
**Minimum Requirements**:
- Paramedical qualification/degree in life sciences
- 1 year in pharmaceutical/medical sales as a rep
**Duties and Responsibilities**:
**Sales**
Develops sales plan for the designated area to achieve sales targets
Complies a monthly sales reports by monitoring of sales and customer analysis. Takes action on any exceptions for areas under the control of the Product Consultant. Collate information from PCs and insert relevant information into the sales report.
Follow up on sales achieved with the Head: FGS prior to month end in order to identify customers who have not placed orders.
Attends congresses as part of the promotions plan for NBI.
Compiles quarterly report on activities for presentation at the Quarterly Marketing Meeting.
Compiles report on activities when requested for input into the Marketing Department report to the NBI Board.
Provides customer training and education in collaboration with the Information Centre.
Identifies, coordinates and organises CME opportunities for the Information centre.
Identifies new sales and promotional opportunities to increase sales/awareness of NBI.
**Maintain and enhance customer relations**
Develops a quarterly customer call plan quarterly for the designated area.
Records customer visits using CRM system.
Receives customer queries and responds to them in conjunction with the Information Centre.
Follows up on product or patient-related queries and complaints from the Information Centre
Organises NBI’s attendance at congresses by booking the congresses and attending to all the necessary details.
Responds to customer needs and routes the information to the relevant departments.
**Product and Market Knowledge**
Keeps abreast of trends i.t.o. competitor activities, pricing, therapeutic trends, new products and diseases, by reading the latest literature, attending the congress, lectures etc.
Provides feedback from doctors, nurses & patients i.t.o. product design and suitability.
**Core Competencies**
- Managing Relationships
- Personal Leadership
- Business Impact
- Leading and Influencing Others
- Sales Ability
- Customer Focus
- Organising and Planning
- Analysis
- Oral and written communication
- Collaboration
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