Director of Food

2 weeks ago

Cape Town, South Africa Belmond Full time

Here at the Mount Nelson, we offer incredible brunch, lunch, afternoon tea and dinner experiences. Our Food and Beverage Department ensures seamless service, orchestrated by the attentive, knowledgeable and approachable staff, setting the stage for an unforgettable dining experience.
This is an excellent opportunity to lead a driven and passionate team focused on providing an incomparable experience. We are looking for a Director of Food and Beverage to lead our Food & Beverage team.
- Oversee and direct all aspects of the Food and Beverage department to ensure the smooth running of all Food and Beverage outlets
- Ensure that all Food & Beverage and service standards are being adhered to and maintained throughout the Food and Beverage Outlets.
- Keep aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hospitality field.
- To keep abreast of the overall functioning and work progress in each department by maintaining a high level of exposure in all the hotel’s F&B outlets.
- To support F&B outlet management with all F&B related tasks by providing hands - on assistance in the various outlets as and when required.
- To ensure that all F&B service staff are kept informed at all times of matters that effect their individual departments, hotel information and any other pertinent information.
- In conjunction with the Heads of Departments, to ensure the cleanliness, repair, working order and good condition of all F&B facilities and operating equipment.
- In conjunction with the Heads of Departments, to ensure that all maintenance and repair problems that need attention are reported to the relevant parties and to ensure that the appropriate action is taken.
- In conjunction with the Heads of Departments, to ensure the safekeeping and proper storage of all operating equipment in the correct storage areas.
- In conjunction with the Heads of Departments, to ensure the proper control and maintenance of stocks and operating equipment by closely monitoring stockholding and usage to ensure minimum losses/breakages.
- To ensure that all HOD’s participate in monthly stocktakes for their individual outlets.
- Oversees the co-ordination and preparation of staff rosters for all F&B outlets to ensure adequate coverage in all F&B outlets according to occupancy.
- To prepare and submit, as per the subscribed format, on a weekly and monthly basis all information necessary for budgetary/forecasting purposes.
- To prepare and submit on a monthly basis, as per the subscribed format, a report detailing forecast vs. actual results vs. budget per outlet and reasons for any variances to budget/forecast.
- To ensure that the month to date staffing percentage for each outlet is kept to budget.
- To hold monthly financial review meetings to ensure that all HOD’s are kept up to date regarding the financial performance of their individual outlet.
- Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers.

**Requirements**:

- Diploma / Degree from a reputable hotel school.
- Must have 5 years senior F&B management experience in a luxury hotel environment.
- Experience in resolving customer issues/complaints.
- Proven ability to effectively build and foster a team environment
- Excellent verbal and written communication skills.
- Guest-oriented and service-minded.
- Excellent leaderships skills, with the ability to manage and motivate others.
- Knowledge of silverware - advantageous.
- Excellent knowledge of food cost, employee scheduling and payroll.
- Extensive food and beverage product knowledge.
- Excellent knowledge of general restaurant operations.
- Familiar with point-of-sale computers and software.
- Good understating of financial principles.
- Critical thinker and problem-solving skills.
- Strong attention to detail and ability to multitask.
- Solid time management, organization and prioritization skills.

**Benefits**:

- Competitive basic salary
- Medical aid & Pension fund benefit
- Internal Belmond discounts
- Loyalty and recognition rewards programme
- Employee Assistance Programme
- On going Learning and Development opportunities
- Regular community, social and staff welfare events

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