Application Support and Trainer

2 weeks ago


Johannesburg North, South Africa Kontak Recruitment SA Full time

Johannesburg North, Gauteng - Healthcare

**Application Support and Trainer (JB4146)**
**R25 - 30 000 per month**
**Johannesburg North, Gauteng**
**Permanent**

**_Experience in practice management software is required._**

**Minimum Requirements**:
Excellent problem-solving skills and ability to think logically
Strong communication skills, both verbal and written
Experience in developing and delivering training programs is highly desirable
Familiarity with help desk software and ticketing systems
Ability to work independently and as part of a team in a fast-paced environment
**Duties**:
Diagnose and troubleshoot issues related to the software, hardware and network connectivity.
Provide step-by-step guidance to customers to resolve problems efficiently.
Escalate complex issues to appropriate teams for further investigation and resolution.
Document all customer interactions and solutions accurately in the support ticketing system.
Contribute to the creation and maintenance of a knowledge base containing troubleshooting guides, FAQ’s and best practices.
Identify trends in customer issues and recommend proactive solutions or process improvements.
**Training**:
Conduct one-one-one and group training sessions, on site or at the office.
Monitor trainee progress and provide constructive feedback to help them improve their performance.
Continuously update training materials and documentation to reflect changes in products or procedures.

**Kontak Recruitment Disclaimer**:
**Equal opportunity**:All backgrounds are welcomed, with no bias. All are considered based on requirements.
**Job specifics**:Requirements mirror advertisement, duties may adjust for client needs.

**Privacy**: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

**Offer clarity**:Advert is not a binding offer. Written offers based on pre-employment conditions.
**No direct link**:Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
**Applicant Responsibility**:Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.


  • Spa Sales Associate

    24 hours ago


    Johannesburg, South Africa Beautician and Physician Full time

    **Application Requirements**: - Somatology diploma/s (International & National) - Sales Representative experience in Spa industry - 2 year+ - Valid driver’s license & own reliable vehicle - Driven Personality Type - Meet monthly sales targets - Excellent customer services - Confident presenter & trainer - **Salary**: Basic: R12 000 + sliding scale...

  • Trainer

    24 hours ago


    Johannesburg, South Africa Synergy Contact Centre Full time

    **Job Purpose**: The purpose of this role is to identify and monitor training needs within the organization, and design, plan and implement training programs, policies, and procedures to fulfill those needs. This role will report directly into the raining manager. **Job Objectives**: - Review existing training programs; suggest enhancements and...

  • Software Trainer

    2 weeks ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Are you a natural trainer? Are you passionate about technology and skilled in software applications? Do you thrive on sharing knowledge and empowering others to succeed? If so, my client has the perfect role for you!Due to increased success and market share, this team is growing!As a Software Trainer, you will play a pivotal role in equipping our...

  • Software Trainer

    3 weeks ago


    Johannesburg, South Africa Intrinsic Consulting Services Full time

    Are you a natural trainer? Are you passionate about technology and skilled in software applications? Do you thrive on sharing knowledge and empowering others to succeed? If so, my client has the perfect role for you!Due to increased success and market share, this team is growing!As a Software Trainer, you will play a pivotal role in equipping our...


  • Johannesburg, South Africa Tshireletso Multi Skills And Training Full time

    **Duties**: Management of learnerships, apprenticeships and skills programmes. Registration of trainers as assessors and moderators with different Seta’s. Liaise with various Seta’s and QCTO on skills development-related matters.


  • Johannesburg, South Africa Power Ultra Gym Full time

    Personal Trainer required Power Ultra Gym in Mayfair JHB. **_Requirements: _** Knowledge of various fitness programs, from basic exercises to more challenging training sessions Available to work flexible hours Previous experience as a personal trainer or relevant role. **_Responsibilities:_** Evaluating customers’ physical needs Assigning...

  • Technical Trainer

    6 days ago


    Johannesburg, South Africa Four Point 0 Full time

    Technical Trainer - 2024-03-06 - 2024-04-05 - Permanent - JHB000042 - Engineering and Technical- Gauteng, JHB - Eastern Suburbs - R540 000.00Battery Energy Storage Systems and Manufacturer is looking for a Technical Trainer to join their team. - Development, delivering and updating of content material in the field of Battery Energy Storage systems as well as...

  • Customer Trainer

    3 weeks ago


    Johannesburg, South Africa LexisNexis Full time

    Job Summary LexisNexis’s suite of online solutions is dynamic, cutting edge and exciting. As a customer trainer for LexisNexis you will be responsible for planning, organizing, leading and supervising customer training sessions. You will deliver superior online and onsite customer training programs and classes for customers and employees so that they...

  • Application Support

    6 days ago


    Johannesburg, South Africa Sagen Advisory Full time

    **MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE**: - Relevant Tertiary Information Technology or related qualification - B qualification in IT - **3-5 years experience in Application Support**: - Proven experience in Application Support, SQL, XML, Azure, IIS, SLAs - **Knowledge and working experience of Microsoft SQL Server **_(NON-NEGOTIABLE)_ -...

  • Application Support

    6 days ago


    Johannesburg, South Africa Metrofile Recruitment Full time

    **Job Advert Summary**: **Minimum Requirements**: - B qualifification in Information Technology or related qualification - 5+ years experience in Application Support - Proven experience in Application Support, SQL, XML, Azure, IIS, SLA’s - Knowledge and experience of Microsoft SQL Server - Knowledge and experience of Crystal Reports - Knowledge of Sage...

  • Technical Trainer

    24 hours ago


    Johannesburg, South Africa Freedom Won (Pty) Ltd Full time

    The **Technical Trainer** should have experience in the field of renewable energy. Coupled with your electrical engineering degree and years of experience will be vital in creating customised training programs for Freedom Won customers in line with business requirements. This will include the development, delivering and updating of content material in the...

  • Driver Trainer

    6 hours ago


    Johannesburg, South Africa Recruitment Matters Africa Full time

    Our client is looking for a Driver Trainer in Klip River, Johannesburg to provide theoretical and practical training within the scope of the Company’s parameters. **Responsibilities**: - To provide theoretical and practical training for drivers - Practical evaluations of driver applicants. - On-job training of new drivers and induction. - Driving Tests...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    IntroductionOur client is a specialist IT services and solutions provider that helps its clients plan, build, support and manage their IT infrastructures. The company achieves this by supplying a variety of software and application development and systems integration services, as well as a well-defined off-the-shelf product toolset.DescriptionRole:Provide...

  • Application Support

    3 weeks ago


    Johannesburg, South Africa PRR Recruitment Services Full time

    Applications Support Specialist – Rneg (Remote) Only SA Candidates will be considered.We are looking for a candidate who is passionate about Application Support.Application software support for customers, related to the installation, operation, and maintenance of computer software application programs.Strong experience onMS SQL Server, MongoDB and database...

  • Personal Trainer

    24 hours ago


    Johannesburg, South Africa Virgin Active Eastgate Full time

    Monitor clients' progress and adjust goals and schedules accordingly, considering factors including attitudes, achievements, and feedback. Provide clients with updates that include starting goals and achievements alongside forward-thinking plans and goals. Help clients set short and long-term fitness goals. Plan a fitness programme to help clients achieve...

  • CNC Mill, Lathe

    2 weeks ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Qualifications:Qualified Toolmaker / Fitter and Turner (advantageous)Proven experience as a CNC Machinist with expertise in both milling and lathe operations.Proficiency in programming CNC machines using CAM software and G-code.Experience in using EDGECAM / MASTERCAM / SOLIDWORKS.Strong knowledge of CNC machining principles, tooling, and materials.Excellent...

  • CNC Mill, Lathe

    3 weeks ago


    Johannesburg, South Africa Trading Places Recruitment Full time

    Qualifications:Qualified Toolmaker / Fitter and Turner (advantageous)Proven experience as a CNC Machinist with expertise in both milling and lathe operations.Proficiency in programming CNC machines using CAM software and G-code.Experience in using EDGECAM / MASTERCAM / SOLIDWORKS.Strong knowledge of CNC machining principles, tooling, and materials.Excellent...


  • Johannesburg, South Africa PRR Recruitment Full time

    Application Support Specialist – Rneg (Fully remote)This role is fully remote this client is in an Information Technology house that values high-quality services by finding solutions to problems.The ideal candidate will need to have the following skills and experience:Advanced skills in MS Excel.Experience with MS Excel Power Query (M Language).A...


  • Johannesburg, South Africa Planet10 Full time

    Objective of the Role: The purpose of the role is to work collaboratively within your team and across other teams in the business to deliver exceptional customer experiences. The focus would be to support the GIP applications with supports from other teams, and in line with best ITIL and ITSM practices, and to ensure systems are Always on, Always Secure Key...


  • Johannesburg, South Africa Planet10 Full time

    Objective of the Role:The purpose of the role is to work collaboratively within your team and across other teams in the business to deliver exceptional customer experiences.The focus would be to support the GIP applications with supports from other teams, and in line with best ITIL and ITSM practices, and to ensure systems are Always on, Always SecureKey...